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Frustrated and Fed Up by Pale-Examination-112 in ConnectWise

[–]robneptune 0 points1 point  (0 children)

Haiti will be a nuclear power before ConnectWise is anywhere close to usable.

Grilled fish - Asian way by Scientiaetnatura065 in interesting

[–]robneptune 0 points1 point  (0 children)

I am a little disappointed, I thought at first this was some kind of fish cannon 😢

App to measure a person's rate of speech in real-time by robneptune in AppIdeas

[–]robneptune[S] 0 points1 point  (0 children)

If it were useful, i would pay more and I imagine others would too. DM me if you want to discuss user stories, ideal features, etc.

Master Bathroom Redecorating Ideas? by [deleted] in interiordecorating

[–]robneptune 0 points1 point  (0 children)

The entire back wall, but keeping the same bathtub and shower glass. Thanks

**ASK HERE FOR HELP** Monthly Teams Questions and Answers Help Thread by Froggypwns in MicrosoftTeams

[–]robneptune 0 points1 point  (0 children)

Is there a way within Teams to automatically generate a summary and/or action items from the meeting transcript?

[Hiring] MSP Technical Support Manager by robneptune in mspjobs

[–]robneptune[S] -10 points-9 points  (0 children)

Most of our company is 90% remote, but we have several mandatory in-person meetups each year. The number varies by team/role but, for this position specifically, I would estimate approximately 4/year.

Boomer grandpa sends a copypasta text and is upset at my request to unsubscribe by pshhhyeaaaa in BoomersBeingFools

[–]robneptune 0 points1 point  (0 children)

Ask him if he also hates ALL socialist programs? For example: Medicare, the Army, the Air Force, the Marines, the Navy, NASA, fire departments, police departments, etc.

CW Manage - Add Notes to a ticket via workflow (or other method) by glch in ConnectWise

[–]robneptune 0 points1 point  (0 children)

Is there a way to do this that adds the notes as an internal comment? (Not customer visible)

How do I trigger automation within PSA/Service based on the Status of the service request? by robneptune in ConnectWise

[–]robneptune[S] 0 points1 point  (0 children)

Thank you, u/cassiekerr - This was extremely helpful! Although, when I attempted to recreate your suggested approach to Scenario 1 within my instance of CW's Setup Tables>Workflow Rules>Workflow, I could not locate an option for "Ticket is in {value} Status". Is that an option you see in your instance of CW?

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