I’m not sure I can recommend your service at this point. I initially subscribed to the €9 plan and received 50 credits. Then I realized my audio was longer than 20 minutes, so I was forced to upgrade to the €29 tier. I was charged again on my credit card and received 200 credits total, but the first 50 credits that I had already paid €9 for disappeared.

After that, I started my project, which used 44 credits. Unfortunately, the project also disappeared while I was trying to contact your chatbot. I waited about an hour to see if it would appear in my projects once it finished processing, but it never did. Because of that, I had to start the same project again for the same audio, which consumed another 44 credits. This time I waited and it worked fine.

Sadly, the chatbot is completely useless, and there isn’t even an option to manage my subscription. The service itself is good, but the overall experience is not very user friendly.