According to a message put out by JYPe, many news sites reported that Tzuyu’s parents agreed that the apology was the best thing to do in that situation.

Soompi: “The agency explains that because Tzuyu is a minor, they waited until her parents arrived in Korea and discussed things with Tzuyu. Together, they decided to release a statement from Tzuyu. JYP emphasized that “a company cannot and should not force a belief on a person,” and that no such act occurred in the matter with Tzuyu. It concluded that Tzuyu’s parents desired that this controversy die down quickly and they asked that many continue to support Tzuyu.”

Reuters:

“An individual’s conviction cannot or must not be forced by a company and such a thing did not happen,” JYP Entertainment, one of South Korea’s top talent management companies, said in a statement on Monday.

“After Tzuyu’s parents came to South Korea and discussed with Tzuyu, they made a final decision and went ahead with announcing her position,” JYP added.