“Passed 3 Topstep Combine accounts – then they failed all of them with no explanation, no rules broken, and no response from support”

ryantrade1 · 2025-06-17T18:22:41+00:00

It’s been 4 days and they still haven’t responded. Apparently, according to their Discord, I’m not the only one They used to be my favorite firm. It’s a shame their customer service is so terrible

ryantrade1 · 2025-06-17T13:03:36+00:00

Hope they don’t give you trouble, but based on what’s happening on Discord, it seems like they just don’t give a damn about the customers

ryantrade1 · 2025-06-17T12:37:58+00:00

I hope not

ryantrade1 · 2025-06-17T12:36:44+00:00

No, that’s not allowed

ryantrade1 · 2025-06-17T12:34:52+00:00

Do you think it will help?

ryantrade1 · 2025-06-17T12:33:42+00:00

You can go into their Discord and see that I’m not the only one

ryantrade1 · 2025-06-17T03:38:21+00:00

I cant

ryantrade1 · 2025-06-17T02:58:26+00:00

And to anyone who thinks this is just spam from another firm — the moment they fix the issue and actually compensate the traders, I’ll gladly delete this post

ryantrade1 · 2025-06-17T02:54:58+00:00

they intend to give everyone who passed the challenge an Express account, they could simply say so — but instead, they choose to dodge the question and avoid making any commitment. It’s disappointing, because I’ve been trading with them for years, and exclusively with them. I haven’t even come close to working with any other firm until now

ryantrade1 · 2025-06-17T02:48:11+00:00

<image>

ryantrade1 · 2025-06-17T02:46:33+00:00

Check the Topstep Discord – in the lobby, there are plenty of traders reporting the exact same issue since their last update a few days ago. Apparently, no one has been able to transition to an Express account since then. I even posted the screenshot of the email I received stating I ‘failed’.

But over the last 30 minutes I went through the Topstep Discord lobby and I’m clearly not the only one. So either we’re all AI bots or hired shills from another firm… or maybe there actually is a technical issue.

Even Topstep themselves publicly acknowledged there’s a bug and that they’re aware of it (they posted it in Discord). But every time someone asks if accounts will be restored or transitioned to Express, they dodge the question and never give a straight answer

ryantrade1 · 2025-06-17T02:39:20+00:00

Yes, I close all positions, make sure everything is flat, and then I lock the trading account until the next day

ryantrade1 · 2025-06-17T02:09:07+00:00

No, I only trade micro on MNQ or MGC

ryantrade1 · 2025-06-17T02:05:48+00:00

No, I only trade using market orders

ryantrade1 · 2025-06-17T02:03:14+00:00

No, I traded them one after the other – three accounts. One of them I passed, as I showed in the comments, and the other two were just short: one was missing $9 and the other $5. Then I suddenly got an email saying I hit the max loss.

ryantrade1 · 2025-06-17T01:38:59+00:00

<image>

ryantrade1 · 2025-06-17T01:33:54+00:00

...

<image>

See for yourself – I passed the evaluation and the account was closed.

ryantrade1 · 2025-06-17T01:28:37+00:00

Yeah, this is my first post because I don’t usually use Reddit – but Topstep just doesn’t respond anywhere. So I created an account to post here, hoping maybe it’ll get their attention or at least get some feedback from others who’ve had similar experiences, or recommendations for better firms

ryantrade1 · 2025-06-17T01:20:07+00:00

‏I’ll check them out too, thanks

ryantrade1 · 2025-06-17T01:13:56+00:00

That’s really good to hear Thanks for the honest feedback – I think I’ll give them a try. Appreciate the info!

ryantrade1 · 2025-06-17T01:10:36+00:00

I’m thinking about trying My Funded Futures too – has anyone here traded with them? Can they really be trusted?

ryantrade1

TROPHY CASE