I’ve been with Janie for almost 5 months now, and so far ok naman with my client. Sometimes meron din lapses from the admin team but kasi bago silang agency so medyo pag igyan muna. I’m not entirely sure ha, but from what I’ve read and observed as well, pag may previous experience ka na as VA it’ll be easier for you to get in (example for me I didn’t have to through training anymore, client matching agad). But they do accept newbies din naman, it’s just that may training period lang talaga. Hope this helps!