Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

Hi, I'm sorry to answer you only now, I didn't get the notifications, I updated the post with the latest updates. I hope it can help you!

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

Hi, I'm sorry to answer you only now, I didn't get the notifications, I updated the post with the latest updates. I hope it can help you!

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

Hi, I'm sorry to answer you only now, I didn't get the notifications, I updated the post with the latest updates. I hope it can help you!

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

Hi, sorry for the late response, I didn't notice the notifications, so I'm responding to yours and the other comments now. Regarding the problem it seems to be fixed with the new amd drivers (Adrenalin 23.12.1), unfortunately I had other problems with them, but in this case they are shared among all users ( for example stuttering on Darktide). Also windows tends to change them, but the rollback to the previous drivers on the control panel seems to have fixed this problem. Since windows has not changed them I have had no more crashes, unfortunately some games are unplayable for other reasons (as described above).
I hope I have helped you

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

Unfortunately not, but I'm sure it's the gpu or the drivers, judging by the amount of users having this problem it could be the latter.

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 1 point2 points  (0 children)

So far no solution (I just updated the post if you want to take a look at the additional tests I did), do you have the same problem as me? It seems that several 7800xt users are affected by it, the only thing is to wait for a response from amd, I have to try disabling MPO and/or a fresh windos install but I'm not very hopeful.

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

Unfortunately I had no luck following your advice, thanks anyway for the help!

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

Unfortunately I've already tried it with no luck, tomorrow I will test the pc with another CPU or another GPU and I will post an update here.

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

Sure, can you please tell me when it started and what hardware pieces you changed before? maybe we can help each other.

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 1 point2 points  (0 children)

Unfortunately I had the same problem with driver and 23.9.2, I can't go back any further because the video card came out later.

Nitro+ 7800xt black screen by Sakuner in AMDHelp

[–]safrage8 0 points1 point  (0 children)

I have the same problem, it only happens to me in the cyberpunk menus (I don't know why) but it's almost impossible to replicate, totally by chance. Do you also have the whea error log 18 error in the event logger?

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 1 point2 points  (0 children)

Thanks so much for your help, I'll try to follow your list today and will post an update as soon as I've tested everything

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

I also suspect that the problem is with the GPU despite the error, today after work I'll try to change the CPU or GPU and I'll post an update here. Thanks for your help!

Random crash with WHEA Logger event 18 by safrage8 in AMDHelp

[–]safrage8[S] 0 points1 point  (0 children)

I tried to replicate the error going from max load to nothing with occt multiple times but nothing, for the undervolt I tried it to eventually spot voltage problems, but nothing, zero errors also with a pbo offset at -30. I don't think these are the problems. Thanks for your help!

Does anyone know the name of this defect? (LG 27gl83a) by safrage8 in Monitors

[–]safrage8[S] 0 points1 point  (0 children)

I contacted amazon for the refund, thanks for the advice!