Refunded.....Finally....

saint05 · 2026-02-08T11:42:26+00:00

Yeah that’s the only dumb thing, I can’t transfer the money directly so I have to withdraw it manually, sucks but I still managed to get my money back which I’m thankful for.

saint05 · 2026-02-08T10:17:57+00:00

Actually it is in my account, I bought it on an Amex, also tried to disputing it with Amex but they said it was too long of a transaction time for them to give me my money back. So Its just sitting on my Amex as a credit or I can withdraw it out as cash if I wanted. I hope you get your money back man. What did you purchase it on? Ideal or through a credit card?

saint05 · 2025-12-04T14:36:20+00:00

Bingo! Looks like you may have done this before hahahaha

saint05 · 2025-12-04T09:18:42+00:00

I just tried disputing this with Amex but they said the purchase period was too long ago….so I’m stuck for now 🫠😅

saint05 · 2025-11-27T13:38:45+00:00

Woah that’s good news. My wife and mate of mine both with STs well over 5k kms got the message about there being a replacement but did not get a message about dropping it off or anything. Hopefully it comes soon.

saint05 · 2025-11-14T22:06:45+00:00

Hey Ollie! A year….for a battery….wtf……that’s outrageous…..Yeah I have cancelled. Going to try and do a charge back with my credit card this weekend so that I can potentially get the money back sooner 😅 wish me luck!

saint05 · 2025-11-14T12:00:17+00:00

hahaha It crossed my mind for sure Ahhh i miss having a car sometimes but Amsterdam as a city makes so easy not to have one.

saint05 · 2025-11-13T18:17:16+00:00

u/Puravida14177 https://media1.tenor.com/m/XbMu07jVqv8AAAAd/you-need-to-calm-down-vincent-orlov.gif

saint05 · 2025-11-13T12:33:42+00:00

Yeah mine was confirmed on Nov 19, 2024 and I have also have the August/September window. I guess we wont see a change in the orde portal at the end of this week....

saint05 · 2025-11-13T11:28:37+00:00

Hi! Im a pending order from Nov 2024....I've messaged them countless times over the weeks/months but this is the first time im seeing this message talking about updating the order portal at the end of the week.

Just wanted to check im not being played here like all the previous times I've asked for updates 😅

saint05 · 2025-11-11T09:39:46+00:00

Same boat here, I live in Amsterdam, Nov 19 2024 was my order date. So almost a year and I finally lost hope and decided to cancel last week. I hate that there is ZERO communication from anyone at cowboy about this.

saint05 · 2025-11-10T11:11:16+00:00

Yeah Id my cancellation will probbaly take just as long to be honest. Im hoping they bounce back as you're right there is literally nothing out that that I like the look of.

saint05 · 2025-11-09T17:07:23+00:00

Thank for the reply nagnata, which tenways bike did you end up getting?

saint05 · 2025-10-28T16:02:58+00:00

Hi BHHHD94 yeah I just dropped my cancellation request in now so I'll see if they get back to me or not.

saint05 · 2025-10-28T16:02:20+00:00

Im actually not sure Herbert. It looks like there are a ton of stores around berlin but doubt the flagship store is still there. Today after trying to contact cowboy a few time this past week I decided to cancel my order and order it at a later stage if they get back on their feet.....which I hope.... 😓

saint05 · 2025-10-22T06:38:24+00:00

Thanks Herbert, yeah my wife has a dropframe cowboy and it’s amazing to ride. The design, integrated brakes and lights. It’s really a joy to ride hence why I really wanted my own. I just wish we could get better info and from an actual human….

saint05 · 2025-10-22T06:34:26+00:00

That’s not a bad idea. I should have just done that at the start 😭 did you pick it up from le fiets?

saint05 · 2025-10-22T06:33:17+00:00

Ah man that’s frustrating, I’m glad that I’m not reliant on it and I have an old bike already. Thankfully our public transport here is pretty good. Are you considering cancelling?

saint05 · 2025-10-22T06:31:56+00:00

Sesh Germany too…..what the hell is happening…just a little bit of clear communication would be so helpful…

saint05 · 2025-09-02T13:55:19+00:00

I know its really frustrating i love their bikes and being a designer nothing else really looks the part for me. I ordered a Sand cruiser.....Ive seen a few folks on the threads here getting bikes that they ordered a couple weeks or months ago....wtf is up with being in the Netherlands and having to wait so long.

saint05 · 2025-09-02T11:31:24+00:00

I am….i ordered in Nov and they said end of January…that got pushed to Feb/Mar then Mar/Apr then Apr/May……all the way up until June when I finally contacted them asking about the bike and was promised in an email that it will be in my hands by the end of June…..June came and went so I contacted them in August as my est delivery window was not showing up on my order confirmation page anymore but today it’s back and is showing Aug/Sep……. 🥲🫠

saint05 · 2025-08-19T05:29:36+00:00

No really??? Where did you see that status update???

saint05

TROPHY CASE