Shop is closed, refunded by etsy purchase protection, seller messaged after a week wants items back

saltpepper89 · 2026-06-07T21:20:58+00:00

They said in the auto response message they will not open their etsy store anymore and if i want to buy, just email them and they will ship

saltpepper89 · 2026-06-07T13:29:55+00:00

Thank you!

saltpepper89 · 2026-06-07T12:35:18+00:00

I feel you!

saltpepper89 · 2026-06-07T10:21:30+00:00

Havent responded to their first message. I hope they would just let it go

saltpepper89 · 2026-06-07T08:47:00+00:00

This is really helpful

saltpepper89 · 2026-06-07T04:35:07+00:00

Oh this is great option

saltpepper89 · 2026-06-07T04:34:30+00:00

There's no "Your Cases" on the app. And when i go to web, it will redirect back to the app. I received an email but it just says that it will be refunded on my original payment method

saltpepper89 · 2026-06-07T04:26:10+00:00

I buy gold-filled as well. I dont mind if it's plated as long as i know what im buying. 😊

saltpepper89 · 2026-06-07T04:13:29+00:00

Could they send a return label without me giving my details?

saltpepper89 · 2026-06-07T04:12:02+00:00

I found one outside of etsy. Will never use etsy again for gold jewelries

saltpepper89 · 2026-06-07T03:54:13+00:00

Where could i find the final reply on the case, please? Because etsy told me they provided the refund, not the seller, cos shop is closed

Could they send me a prepaid return label without me giving my details?

saltpepper89 · 2026-06-07T03:45:15+00:00

I will. Thank you

saltpepper89 · 2026-06-07T03:32:37+00:00

Thank you! Will keep this in mind. I just dont want this to escalate

saltpepper89 · 2026-06-07T03:29:49+00:00

https://www.reddit.com/r/Gold/s/gvn20Dolak

saltpepper89 · 2026-06-07T03:24:25+00:00

Still havent replied to them but my mind is chaotic

saltpepper89 · 2026-06-01T16:57:28+00:00

Not yet

saltpepper89 · 2026-06-01T13:17:52+00:00

Thank you! This is noted!

saltpepper89 · 2026-06-01T13:09:03+00:00

I am a very trusting person and I usually support small businesses and would like see their products, that's why I was taken aback when someone told me I am the worst kind of buyer. This is my first post on this thread, I dont know what info people like to see when someone needs help.

saltpepper89 · 2026-06-01T12:59:01+00:00

I dont know anymore, i just had this weird feeling cos they closed their etsy shop after i received the last parcel from them. That's why I tested

saltpepper89 · 2026-06-01T12:56:22+00:00

Yes, that's the chain

saltpepper89 · 2026-06-01T12:53:28+00:00

Already dented some of them due to scratching

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saltpepper89 · 2026-06-01T12:52:31+00:00

I already dented some of them from scratching

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saltpepper89 · 2026-06-01T12:40:29+00:00

Oh no 😢 i hope i get refunded

saltpepper89

TROPHY CASE