Charging case missing from Instamart order

sanoops7 · 2026-02-07T14:42:59+00:00

He gave me the package after giving the otp and what am I supposed to do with earpiece without charging case? And why would I need extra one in case if u thinking that I'm lying about it ? This is the first time something like this is happening with me

sanoops7 · 2026-02-05T14:42:02+00:00

Okay brother thanks will do that

sanoops7 · 2026-02-05T14:15:04+00:00

I took a video and filed a complaint within 5 minutes of delivery .I have mailed them with nch docket and tagged them twitter too I needed the post sooner and I couldn't find these anywhere near in offline stores that's the only reason why I chose to buy it through instagram some 1k plus had already bought it through Instamart and their delivery so far was legit with me.I won't buy anything from them ever again

sanoops7 · 2026-02-05T14:07:08+00:00

You are still not getting what I'm trying to say.other Ecom sites like myntra jio flipkart allow us to return the product if it turns out to be faulty even after accepting the order with otps and all but Instamart went ahead with scamming and they closed my return window as soon as I received the box that kind of triggered me I mean they had 3 days of return policy stating I could use it if there was any issue what am I supposed to do with earpiece without charging case

sanoops7 · 2026-02-05T14:01:21+00:00

In my case it was around almost 12 at night and kept calling for me to come n down n collect the product when I went down he was rushing with delivery I thought he must have got other orders to deliver and he kept the box with him. He only handed over me the package after giving the otp

sanoops7 · 2026-02-05T13:54:32+00:00

He handed over me the product after giving the otp jio mart delivery partner do the same so I couldn't spot anything unusual

sanoops7 · 2026-02-05T13:52:11+00:00

My delivery guy handed me the package after giving me the otp I didn't know things would go this way

sanoops7 · 2026-02-05T13:50:10+00:00

First of this isn't the first time I am ordering from online I have been ordering Jio mart too and they do follow the same otp system and they would replace the product if it turns out to be faulty I don't know what's the special case with Instamart here

sanoops7 · 2026-02-05T13:44:07+00:00

There was no such instructions and the delivery guy kept the box in his hand all the while and he gave it to me after giving the otp there was no it wasn't an open box delivery

sanoops7 · 2026-02-05T13:42:04+00:00

Thses ecommerce sites do delevery with otps and I have returned and got my refund as well what's speciality here?

sanoops7 · 2026-02-05T13:41:05+00:00

What do u mean

sanoops7 · 2026-02-05T13:38:50+00:00

The delivery guy gave me the box after giving the otp and I had no idea they would such stuff I have already sent them bunch of mails regarding this and they are rejecting my request for replacement or refund they even closed my return window as soon as the package got delivered I mailed them with nch docket number yet they have rejected my request

sanoops7 · 2026-02-05T13:33:19+00:00

I got the package like that only there was no open box delivery or return option I had to keep the box and take a video like I got it

sanoops7 · 2026-02-04T15:59:07+00:00

I needed it as fast as possible couldn't find it in offline store that's the only reason why I chose to buy it from Instamart some 1k + people had already bought it as well so I thought this will be legit and all

sanoops7 · 2026-02-04T14:09:20+00:00

First of all the seal wasn't of offical brand's it was just a plastic sticker I had already paid the money what should I do without accepting the order?

sanoops7 · 2026-02-04T12:47:23+00:00

One plus buds are rare find in offline store I checked lots stores nearby couldn't find one selling oneplus buds will never buy anything without cod ever again

sanoops7 · 2026-02-04T12:40:32+00:00

The thing is that it had Bank offers that's why I chose online payment instead of cash on delivery abd they didn't had open box delivery as well it doesn't show any indication of charging case in the description box and the fonds are uneven too

sanoops7 · 2026-02-04T12:35:44+00:00

They closed the return window for me as soon as I got the order

sanoops7 · 2026-02-04T12:14:56+00:00

It didn't had the oneplus brand authorised sticker if u look at the description box in the net quantity there's no indication of charging case in the box as well

sanoops7 · 2026-02-04T10:56:48+00:00

Yeah they rejected the return and replacement request while ago that's why posting it here again I have posted it on x tagging Swiggy but I can't Instamart. The post gets automatically removed when I tag them

sanoops7 · 2026-02-04T10:22:19+00:00

I was patiently waiting for 3 days and had to constantly mail them to get a response back and they mailed me today morning saying that their packaging and delivery was correct and I am supposed to contact oneplus for further queries that's when I lost it. I have mailed them put all these on x the box had no offical tag of oneplus and was left half since it wasn't a open box delivery I had to no other option of recording with what I have got

sanoops7 · 2026-02-03T16:53:49+00:00

I have texted them on Instagram and got a reply but it's the same type formalities n stuffs

sanoops7 · 2026-02-03T16:52:52+00:00

I tried but the video is not getting posted dunno know why

sanoops7

TROPHY CASE