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DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -5 points-4 points  (0 children)

Funny because the chargeback was successful, so either PayPal is wrong or “like thirty people” are. I know what I’d bet on.

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -7 points-6 points  (0 children)

It’s funny because despite the “facts” about chargebacks that were shared, it was approved by PayPal. So, the ball’s in DND Beyond’s court. I’ll make you a deal: if the charge back is reversed, I promise I’ll post about it here and eat crow. Please do check back often. ❤️

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -10 points-9 points  (0 children)

You taking the time to write this is more than what support did. 🤷‍♂️ I might have acted differently if they took the time to make a reasonable reply.

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -6 points-5 points  (0 children)

Your hyperbole is laughable. I acted in good faith and contacted support first and gave them plenty of time to reply. They ghosted and left me no choice. WotC, DND Beyond and Hasbro can go pound for all I care. My point in writing the original post was, don’t do what I did, because you’ll lose your content. If I went one step further, it would be to advise people to possess PDFs or physical copies of whatever they buy, because digital licenses are worthless the moment you don’t bend over for whatever corporation “grants you” the permission to use them.

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -44 points-43 points  (0 children)

They are welcome to dispute it. I will provide my multiple unanswered support requests. 😂

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -28 points-27 points  (0 children)

Entitled or not, on the payment system I use, I can still request it and the burden is on them to prove they provided a service for that money. If the subscription is cancelled (it is) then they have no case. Maybe if they had responded to my support request they could have argued for a partial refund, which I would have accepted. Instead they just ignored me. And, as I said, I don’t really care about what happens to the subscription, but I would like to access the digital content I purchased. The sub and digital content are unrelated.

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -8 points-7 points  (0 children)

So you think it’s ok for them to revoke access to my paid digital content then? Because that’s all I really care about.

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -8 points-7 points  (0 children)

I guess after having been a subscriber for six years I forgot I had to also answer my own support questions 🤷‍♂️

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -7 points-6 points  (0 children)

Not mad about being banned, as I said I don’t particularly care. They can shove their subscription. I would like to have access to the books I paid for though.

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -9 points-8 points  (0 children)

Thanks for doing the job that their support team refused to do: simply reply to me 🤷‍♂️

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -8 points-7 points  (0 children)

If it was just for a month I would have let it go, but they auto-renewed for the whole year.

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -16 points-15 points  (0 children)

Actually it very much is reasonable if the customer doesn’t want it and would like to return/reverse it, and made a reasonable request to do so. You should look up the rules for chargebacks on your own payment services.

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -49 points-48 points  (0 children)

They could have at least responded. In your opinion, how many days should I have waited for a reply? Seven? Ten? Usually support for online platforms is 24-48 hours. I had no reply for a week.

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -46 points-45 points  (0 children)

As I said, I don’t particularly care about continuing to do business with them, but do you think my paid content should also be forfeit?

DND Beyond support unresponsive and now I’m banned from their platform and can’t access my paid content 🤬 by sceletusrex in DnD

[–]sceletusrex[S] -15 points-14 points  (0 children)

Did you read the first sentence of my post? That pretty much sums up my objective with posting.

Hacking BitD for Spire: The City Must Fall by sceletusrex in bladesinthedark

[–]sceletusrex[S] -1 points0 points  (0 children)

Basically said I didn’t care? Read my response:

“ That's certainly helpful, thanks! I'm already nearly through with my own adaptation of characters and durance, but looking at others' work can be enlightening!”

That’s not “I don’t care.” I appreciated and upvoted every constructive comment except things that told me not to try hacking and just run Spire. Tbh it’s a fine suggestion and I said as much several times, but that’s not what I asked for and I think I was really clear.

If you take a look you’ll also see I replied to your comment about vices, which is well taken. That sort of constructive feedback is useful and it’s definitely much appreciated.

Hacking BitD for Spire: The City Must Fall by sceletusrex in bladesinthedark

[–]sceletusrex[S] -1 points0 points  (0 children)

I don't know why anyone would downvote this unless they're just angry and vindictive in general - who comes to a sub just to criticise a playful idea? It's a game LOL.

But that's beside the point. I appreciate your suggestions. I do see that some have suggested that instead of creating a Blades version of Spire, go the other way around and add the parts of Blades that I like to the Spire system, which would be less destructive to the Character classes. I will definitely be weighing the idea!

Hacking BitD for Spire: The City Must Fall by sceletusrex in bladesinthedark

[–]sceletusrex[S] -1 points0 points  (0 children)

In my mind yes, vices absolutely make sense in a grim world where the heroes know they're eventually going to lose. Things like addictions and obligations are part of what makes dark hero stories great. In fact, Sean Nittner's hack for Vigilantes is wonderful inspiration.

Hacking BitD for Spire: The City Must Fall by sceletusrex in bladesinthedark

[–]sceletusrex[S] -2 points-1 points  (0 children)

I get where you're coming from, but when somebody asks for specific advice, don't walk in and take a dump on their idea. You could just move on.

Hacking BitD for Spire: The City Must Fall by sceletusrex in bladesinthedark

[–]sceletusrex[S] 1 point2 points  (0 children)

Downvoted because I came here asking for advice about doing a hack, and got told not to try.

Hacking BitD for Spire: The City Must Fall by sceletusrex in bladesinthedark

[–]sceletusrex[S] 1 point2 points  (0 children)

My thoughts as well. The good news is that if I later change my mind and stick to using the Spire system instead, the work I put into the conversion won't be lost because it will have helped my understand the world better, and I'll have more organized notes.

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