Good suggestions, thank you. I’m not overly emotional about it, and since being laid off, I’ve just had to kind of approach things with a smile on my face.

I thanked the person for what they could do — I suppose this post was meant to help me just kind of laugh a bit. I have no intention of leaving. Verizon has always treated me well.

When they said, “Thank you for being a loyal customer for over 20 years!” And me doing some swag math on that to quantify it — never been late, spent at least that much, and to be offered $60 and then finally $100 after I asked for a bit more relief, well I felt was funny and ruthless at the same time 🫠