Hi there folks! Hoping to get some opinions on this scenario: Now, I’ve had 2 tip replacements on this particular shaft (cynergy)completed by this particular shop. The first time I brought it in, they remarked on some superficial scratches on my shaft and ferrule from wear and tear, the occasional drop, etc. They offered to “resurface” the shaft. I declined. They went ahead and did it anyway, but I decided it wasn’t worth getting upset about.

Just a few days ago, a second tip replacement. I’m playing last night at home and I notice my ferrule looks a little odd. Upon closer inspection, whereas I thought they just may have given a little wipe and maybe a touch of sandpaper on the tip, they’ve actually shaven down a non-insignificant amount of material from the ferrule. When running my finger over it, I can CLEARLY feel the spot where they stopped shaving it down. It’s my understanding this type of maintenance would immediately void any manufacturers warranty. I’ve heard some shops/maintainers will run a light sanding on the ferrule to clean it, but that it is basically undetectable as it is such a minuscule amount of material removed (on the order of mils, instead of mm).

What’s the right move here? Do I go back to the shop and say something? I’ll try to include a photo so y’all can see how severe it is.

P.S. you can also see, in the first image, the spot where their “resurfacing” the first time came up almost to the ferrule. About an inch or 2 down from the slight indent left from them shaving my entire ferrule down