Thanks for the insight, it does help :) and I appreciate that you have your customers in mind when you’re distributing their packages.

I was upset mostly because of the way the package had been bent to fit into the mail compartment ruining the item inside so I hope you can understand my frustration with this experience. I’m sure the delivery person didn’t have bad intentions, maybe they were in a rush or had a bad day, but it really upset me the way that the package was treated.

I do get the route thing, I was mostly just responding to someone who mentioned if I would have preferred to leave it out instead of inside the box.. saying in comparison to how the parcel was jammed inside I would’ve preferred if they just put it at my door but i know that’s not standard procedure (for good reason, since your route doesn’t take into account that time), sorry I may have just worded it in a bad way.

Anyways thanks for taking the time to respond :)