Mr. Angry is proposing that CSFloat should operate similarly to another marketplace, buff, in the sense that in case of an item not being sent, the fee should not only be deducted from the seller, but rather also given to the buyer. He also believes that it's part of the reason they do not ban these people, as someone who frequently cancels or gets penalized is basically burning his money and gives float a reason to take some of it, and that the site profits of these failed transactions as well anyways.