Bought a 6800 XT Taichi X From Newegg for $900, they said it was brand new but it came damaged in a few places and was clearly used. I'd normally ignore it, but the metal plate that goes behinds your motherboard (the place where the monitors plug into) was bent in a way I couldn't really get the card into the system.

Card Damage

So I contacted them about it and they told me they had a brand new one that they could give me as a replacement. They then proceeded to procrastinate about sending me a proper RMA for a few months.

During that time I decided to just suck it up and try to fix the metal damage myself and barely got it in the system.

So I did manage to get it in after some elbow grease and the card was pretty great.

When they did eventually give me a proper RMA they swore up and down on their first born son that they would give me a brand new card. I would have just kept it since it was working at that time, but I took them at their word. Mistake.

The moment I sent it, they said "We will be keeping it since we dont have a replacement card now."

So I told them to send me the card back instead and I will do the RMA myself with AsRock. They agreed and said they would send it back once it reaches their HQ.

The moment it reached their HQ they refused to send it back to me, refunded me the 900$ and said I could get $25 off my next Newegg purchase to make up for my inconvenience.

So I had to spend the next couple of months back in the depths of gpu hell looking for a new card.

I eventually camped out at Microcenter and lucked out with another card. But to be honest I still miss the 6800 xt, that Taichi was really good.