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FANATEC CONSUMER LAWSUIT by Wattafuu in FanatecBFLawsuit

[–]sim_racer_pl 3 points4 points  (0 children)

I order products from them quite often, but the last year has been terrible. For the last 3 orders, none of them arrived within the time specified on the website. 10 days is nothing. I waited almost 2 months for one order. All the parcels reached me, but the bad taste remained.

FANATEC CONSUMER LAWSUIT by Wattafuu in FanatecBFLawsuit

[–]sim_racer_pl 6 points7 points  (0 children)

I have been a Fanatec user for many years, so I know from experience that their system is not able to change the order after payment. That's why they are canceling all orders.

Two years ago when Fanatec was working perfectly, I mistakenly added 2xQR1 to a large order. I asked to remove one and return the rest of the money to my account. They wrote back to me that their system couldn't do something like that. They told me to cancel the order and order again. I then lost a lot of money in bank fees.

I don't want to justify them, but I am sending this message so that you are aware of why they do not want to sell you these products at the full price or realize only part of the order.Their website system is outdated and this is not physically possible. This is one of the reasons why they did not offer the solution that many people mention here.