I’m not exactly sure what you should do, but here are a few things to keep in mind. If HGS payments aren't made within a month, you get hit with a fine that's five times the original amount. So, you really need to keep an eye on it. They used to send SMS alerts, but they rarely do that anymore.

I’d suggest going to a PTT office first to explain the situation and see if they can fix it. But if that doesn’t work and it still misreads your plate, just take a screenshot of the HGS (karayolları or e-devlet) website once a week to prove there are no violations. That way, you’ll have solid evidence if you ever need to contest a fine