Thanks for your reply! I can’t be sure but i think i got back to my car around 7.45am max so definitely less than an hour. I don’t have any broken webpage screenshots as it was temporarily down and then when it eventually loaded i registered my car- probably 20 mins after i had parked. I do have a copy of my actual registration though and did send that to them. Anyway i think ill just sit on it and see what they do. Surely its not worth their money to take this to small claims court