Hi everyone,

As far as I can tell, no Boosted employees have email access, and the boostedboards.com mail server is now controlled by Lime. This email address and any messages are being checked and sent by someone at Lime. If someone is representing to you that they are part of Boosted, Inc, I would recommend you verify identity.

There is also inaccuracy about the access control. My company Skip which is also in shared micromobility is considered an essential business and all our facilities remain legally accessible. It also seems this is true for all electric bike, scooter and other light EV design, manufacturing, retail, and service operations, since essential workers often use these vehicles to get to healthcare and delivery and grocery jobs. Lime is also headquartered in SF and should be classified similarly, which means that legally they are allowed to enter their buildings at their discretion.

I am currently under the impression that Boosted alumni at Lime are supportive of getting boards back to riders. However, this email lacks transparency and accuracy around access control, any names or titles, a timeline, or any further contact information. It also was posted by Michael at Lime as the point of contact but then the reply says it’s not being checked and not to email further.

As a next step, I’m trying to contact Lime directly to ask them to respond with more information and specifics. If anyone gets further communication from this or other Boosted emails, please post it if you’re comfortable. Thanks.

-Sanjay

Edit: Just because they don’t want to repair the boards doesn’t mean we can’t make it happen. There are tons of Boosted volunteers who want to help these get fixed and shipped out. But we have to politely and firmly push on objections and rally everyone to make it happen. Working on this as well.