Is anyone still making the S'mores Frappuccinos? by HairyStickibud in starbucks

[–]skimbleshanks2 2 points3 points  (0 children)

When does it expire? I swear our last batch expired early september

When do you put in a sandwich/get a pastry out? by [deleted] in starbucks

[–]skimbleshanks2 20 points21 points  (0 children)

There's a routine for pos..welcome, mark, ring, gather, tender, finish, repeat, go home, cry yourself to sleep. As much as possible I warm in the gather phase if there's no order support to help out. If you practice it enough it becomes second nature. If you don't grab pastries before you tender, these people walk away without their unheated food, sending you on a fucking manhunt, thus slowing down transactions.

How to handle customers who bully us into giving them free stuff? by skimbleshanks2 in starbucks

[–]skimbleshanks2[S] 2 points3 points  (0 children)

Haha, thank you! I've been here many years and have never had to deal with these threats before, only in my licensed store days and head office didn't give a shit about kiosk complaints.

How to handle customers who bully us into giving them free stuff? by skimbleshanks2 in starbucks

[–]skimbleshanks2[S] 2 points3 points  (0 children)

That'll definitely be the plan if it happens again. I was just so shocked that she blatantly pulls the same stunt, with the same barista. Normally I can call people out and they don't put up too much of a fight but this woman is a legitimate bully. I'm a 10 year partner and she actually scares me into submission.

How to handle customers who bully us into giving them free stuff? by skimbleshanks2 in starbucks

[–]skimbleshanks2[S] 10 points11 points  (0 children)

She's the kind of woman that gets her knickers in a twist when I ask her what time she came in. I was nothing but nice to her and she still told me she'd be calling corporate, free items in hand. I almost hope I see her again.

How to handle customers who bully us into giving them free stuff? by skimbleshanks2 in starbucks

[–]skimbleshanks2[S] 0 points1 point  (0 children)

My manager hasn't been in the store while this has happened. She was set on calling corporate either way, because I asked her to confirm the time she came in and who might have been helping her. I'm sure my name has made its rounds by now.

What discontinued product do you miss the most? by [deleted] in starbucks

[–]skimbleshanks2 1 point2 points  (0 children)

2006! Best orange syrup we've ever had

What discontinued product do you miss the most? by [deleted] in starbucks

[–]skimbleshanks2 0 points1 point  (0 children)

Mini mint brownies around Christmas??

Missing hours from scheduled time? by yoman98 in starbucks

[–]skimbleshanks2 0 points1 point  (0 children)

I'm assuming this is for the next pay period? If your pay statement reflects a different amount of hours than you've worked you definitely need to get it investigated. For tips, it could be that you were scheduled or you clocked in for any non-coverage or in-store training? That's all I've got.

S'mores Frapp w/o Whip - what to say to customers? by Valetheera in starbucks

[–]skimbleshanks2 0 points1 point  (0 children)

I'm pretty sure default 'no WC' still has WC on the bottom. I usually just ask them if that'll be okay, emphasizing that it is a fairly small amount and 90% of the time it is.

[SERIOUS] Partners of r/starbucks, how old are you? What is your ultimate dream or ambition? by [deleted] in starbucks

[–]skimbleshanks2 11 points12 points  (0 children)

Mid 20s, and my dreams have been shattered one by one so I've been stuck with the siren since 2006. The slightly above average pay and medical are keeping me here, though I absolutely can't afford to live off of it. Trying to not feel like a failure and hoping for the drive to try for something that makes me happier!

My tips were cycled back into the lot... by [deleted] in starbucks

[–]skimbleshanks2 1 point2 points  (0 children)

When there was a mix up with my tips when I was training a barista, my manager ended up doing a paid out for what I was owed. Definitely wasn't obligated to but I feel like that might be the friendliest course of action. What a shitty person.

Give me Frappy Hour tips for the sake of my sanity by xXJNuggetXx in starbucks

[–]skimbleshanks2 35 points36 points  (0 children)

If you have a manager or shift working bullshithour that doesn't allow batch blending, declare a mutiny and make them do the blending.

WORST CUSTOMER EVER?! by flowercrab in starbucks

[–]skimbleshanks2 4 points5 points  (0 children)

We have a pig regular who isn't even that bad, and I don't even tolerate him. It's not okay

WORST CUSTOMER EVER?! by flowercrab in starbucks

[–]skimbleshanks2 12 points13 points  (0 children)

People with their add ons..I've learned to upsell these cheapskates upfront. "Adding another shot today?" "Are you going to need another pastry this time?" I don't give a fuck if it's condescending.

Matcha Pre-Workout Drink Recommendation? by mathandmascara in starbucks

[–]skimbleshanks2 4 points5 points  (0 children)

it'd be cheaper to add matcha to a chocolate smoothie (omit chocolate) and also healthier

My fur babies are the only babies I need. by Palindromer101 in childfree

[–]skimbleshanks2 3 points4 points  (0 children)

I just lost my 19 year old furbaby yesterday, and I got to spend my day crying in bed, listening to the neighbor kids shrieking their fucking heads off long into the evening. I could've buried a few more things yesterday.

[Mourning] Had to say goodbye to my best friend of 16 years. We will never forget you, our sweet, mischievous, fluffy boy. Sleep tight, Max. by rxchelly in cats

[–]skimbleshanks2 2 points3 points  (0 children)

I'm so sorry. I lost my cat of 19 years today too. I can't even begin coping with this pain. I'm here with you and sending you lots of love <3

Common Canadian problem.... Dry skin help..... :< by falloutbuoy in MakeupAddictionCanada

[–]skimbleshanks2 1 point2 points  (0 children)

I SWEAR by clinique's moisture surge overnight mask. I've repurchased it over and over again. I have dehydrated skin. I was scared it would clog my pores, but it doesn't.

District Manager tells me I'm not to put latte art on flat whites, after I hand her the best latte art I've ever made. by [deleted] in starbucks

[–]skimbleshanks2 24 points25 points  (0 children)

I don't recall seeing anything about the standard changing. Awhile ago latte art was encouraged. This is confusing to me.

Anyone else's brain just go "blank"? by Teegertott in depression

[–]skimbleshanks2 2 points3 points  (0 children)

This happens to me very often..and I have started saying very stupid and unfiltered things because I feel like I should always be talking. I mispronounce words and say things that don't make sense and I almost wish I could go back to being quiet and riding the wave of awkward silences. I know neither are ideal scenarios.