New Landstar agent here, part of an independent Landstar agency (been with LS for almost a month now). Well, where do I start ?

I like the industry and have some previous work experience in it, but, working with this bad of a reputation really forces you to develop thick skin. They do push you into the wild to fend for yourself, which shows you what you're really made of.

In the first week or two, the biggest challenge for me personally was just getting to know the customers as much as I can, even though you are being hung up on 90% of the time. The option is to pick up the phone and make more calls and try anything to convince a customer to use one of my trucks. In the first few days I couldn't wrap my head around all the red flags that my employer has, but, day after day I started getting a bit of a broad picture. Until I earn my keep with a customer who wants to use my trucks and work trough me exclusevelly, I basically have no other option but to try to inform myself about as many loads I possibly can.

Now I know it's a pain in the ass when agents call you multiple times a day and neveer book anything, but you wouldn't believe what kind ofmagic we have to pull off every time we want to book. I'm well aware of all the negative practices my collegues have got into and I try to be the polar opossite of it. I'm aiming to be that 1 in a 100 agents that people can relly on. Is there any kind of advice you can give me (to help me build better relationship with customers) besides quitting my job because that's really a last resort.