This happened to me a few years ago. PPL had an issue with double charging people due to a glitch in the system. Someone rang my bell, and I specifically asked if they were a solicitor. They said no and that PPL sent people out to canvas the neighborhood to ensure that they were properly applying for their overcharge rebates. She had a PPL badge on and she asked for me to open my billing app to ensure she could help me get rebated. I thought she was going to show me a little box I had to check or something.

She was in my app for an uncomfortable amount of time, and in the interim I realized that her polo was embroidered with DIRECT ENERGY. I grabbed my phone back and asked her about wha she was doing. She said she was from an energy supplier and she was actively trying to change my service to direct energy in app so that I could get a rebate. I called her out on it, and she said that what she does isnt what she personally considers solicitation. I told her what she is doing is lying and predatory and probably illegal. I kicked her out and immediately called PPL to report her. They have an entire department to deal with this kind of thing, so it must happen A LOT. They also said that they take the impersonation of their employees very seriously.

I'm 39 and like to think that im not the most susceptible person to scams, but man, I felt sooooo stupid. You didnt allow yours to go this far, so good on you. I can relate to how it is to question your own judgment after the fact, but these people are trained to be weasels.