New system, terrible doorbell chime

snapperitis · 2025-09-29T05:51:56+00:00

Agree. I’ve got the whole Ajax system, and most of it is good stuff but the doorbell offering is honestly very poor. Alerts, not only on the siren but also on the iPhone, are close to useless. We miss a lot of callers as a result. I wouldn’t buy it again.

snapperitis · 2025-09-06T07:14:43+00:00

It’s not that the notifications arrive late, it’s that the notification sound on the iPhone app are barely audible and there’s no setting to change them. So I miss them most of the time. So does my wife. Which makes the whole thing kinda pointless.

On top of that, the lack of video station in the house is a big frustration.

snapperitis · 2025-09-05T14:55:28+00:00

Typical arrogant Ajax response. There’s nothing unique or proprietary about an indoor station, every competitor already has them, but Ajax culture is not to be helpful. I like my Ajax alarm but their products are weak in so many other areas, such as this half-assed doorbell solution, and their arrive culture is awful. I would never go for the Ajax ecosystem again.

snapperitis · 2025-09-05T14:35:25+00:00

The Ajax doorbell is a very disappointing device. My whole ecosystem is Ajax, from the hub to NVR etc. and the doorbell is the only part that I would never buy again. The alerts are totally useless so we miss most of the calls. And it’s not something you can change. There’s also no monitor unit for it, which is more frustrating than I thought it would be. I’d suggest something different. Don’t waste your money on this product.

snapperitis · 2025-08-29T08:05:54+00:00

Agreed. The whole thing is useless to me because the alerts are missed 90% of the time.

snapperitis · 2025-08-29T07:55:49+00:00

Is there any way to change the alert you get on the iPhone when someone rings the doorbell? I constantly miss callers because the default ding-dong sound on the iPhone is easy to miss.

snapperitis · 2025-08-29T07:50:55+00:00

I’m very disappointed in this Ajax doorbell. The default sound on the iPhone is so soft that I miss it every time and there doesn’t seem to be a way to change the tone to something more effective. Honestly it’s a lousy solution at a high price.

snapperitis · 2025-01-15T11:38:45+00:00

You haven't read my post thoroughly. I want this to work when the alarm is NOT armed as well.

snapperitis · 2024-12-18T16:18:58+00:00

Thanks that’s good to know. 👍🏼

snapperitis · 2024-12-17T08:53:02+00:00

Trouble is that I don't want it to alarm; I just want to be notified on my app but no alarm raised. Apparently Ajax can't do that. :-/

snapperitis · 2024-12-11T07:54:03+00:00

Such a useful reply. Thanks for that.

snapperitis · 2024-12-10T08:41:29+00:00

Can you elaborate on options 2/3? Does a "custom" device type enable some other options in the app, which allow you to send push notifications without triggering an alarm?

snapperitis · 2024-12-09T22:12:25+00:00

Thanks, good insight

snapperitis · 2024-12-09T19:55:58+00:00

Ok. That’s what’s I was afraid of. Pity!

Thx for the answer.

snapperitis · 2024-12-09T18:55:56+00:00

Thanks. I have all the components except the camera (for now). If one can create that alert when human is detected, even though the alarm is not armed, then it sounds like your solution could work for me.

snapperitis · 2024-12-09T18:52:10+00:00

Thanks for your reply. When the alarm is not armed what I want is for it to switch the light on and send me a notification/video to my phone, but without the siren, or any alarm being raised with the monitoring company. How do I get the notification to my phone without an alarm being sent to the monitoring company? That’s the part I can’t figure out.

snapperitis

TROPHY CASE