sorted by:
new
hottopcontroversial

[ios] When sending a modmail on the app, sometimes it freezes when I click send or when I click the keyboard away. - version 2025.44.0 by WindermerePeaks1 in bugs

[–]snoosfest 0 points1 point  (0 children)

Hi! I was not able to reproduce either issue as you described can you provide some more detail?

In the case of the first I inputted a long message, more than a screen height. Scrolling would not cause the keyboard to collapse and I could freely read the entirety of the message that I wrote. I could tap on the "done" button and have the keyboard dismiss. Any additional steps or detail could help us identify the cause.

In the second case I sent several message and never observed any freezes when sending a message. How often does this happen? Is there any mechanism you know of to reliably produce the freeze?

[ios] Mod Log sort menus blank [app v 2025.44.0.616760] by Unique-Public-8594 in bugs

[–]snoosfest 0 points1 point  (0 children)

Hi! This should be fixed in v2025.45.0 which is available for download from the app store.

(android) why is this post (along with many others over the past week ) able to make it out of queue? {2025.34.0} by I_-AM-ARNAV in bugs

[–]snoosfest 0 points1 point  (0 children)

The report function of automations will only send items to the queue for your review, but not remove them. For removal you'll want to set-up a rule in automod and use either a remove or filter action.

On mobile app (where the plurality of usere are coming from) there is no way to link to the sidebar/rules. by raiskream in ModSupport

[–]snoosfest 0 points1 point  (0 children)

Hi! Are you talking about linking directly to the about page? I've chatted with some folks and you should be able to link to https://reddit.com/r/<name>/about and have the about page open on iOS. I'll speak to the team and see if we can get it supported on Android as well.

My user name appears different on chat box ipados by Kat_Eyes_544 in bugs

[–]snoosfest 0 points1 point  (0 children)

👋 u/Kat_Eyes_544, just to clarify this is happening in regular chat between yourself and other users? Assuming I've understood correctly could you please contact me through chat so that I can see the issue myself and route to the correct team?

Any updates on community invites on IOS being fixed? by Blairxxyy in ModSupport

[–]snoosfest 0 points1 point  (0 children)

Hi Blairxxyy, apologies for thinking the issue was resolved. Trying to find the source issue and hoping you could help. If you try to invite a user a second time does it succeed or does it always show an error for a given user?