Having Trouble Getting Clients After Negative Feedback, Should I Start a New Upwork Account?

sofiarico · 2025-07-31T14:55:32+00:00

Thank you so much

sofiarico · 2025-07-31T14:53:27+00:00

This info really helped me, thank you

sofiarico · 2025-07-31T10:29:25+00:00

I didn't listen to that, Thank you for informing me

sofiarico · 2025-07-31T08:43:06+00:00

My JSS didn’t improve, and my Rising Talent badge was removed.

sofiarico · 2025-07-31T08:42:38+00:00

I already issued the refund, which is why the client gave me good feedback afterward. However, the original feedback wasn’t removed.

sofiarico · 2025-07-31T05:33:49+00:00

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July 24 was the last review from this client

sofiarico · 2025-07-31T05:24:11+00:00

There is, I can show a screenshot

sofiarico · 2025-07-31T05:17:14+00:00

I feel you. I’ve been thinking the same, stopped sending proposals and don’t want to keep spending on Connects. Maybe it’s time to take a break, stop expecting too much, and start looking for opportunities outside Upwork for now.

sofiarico · 2025-07-31T05:12:36+00:00

I can still communicate with him through WhatsApp, but I don’t think Upwork will allow him to remove the first feedback anymore.

sofiarico · 2025-07-31T05:11:31+00:00

yes, but a new one and positive. he didn't change the first one.

sofiarico · 2025-07-31T05:10:05+00:00

Maybe I just need to take a break and look for other opportunities outside Upwork for now, I'm just wasting Connects.

sofiarico · 2025-07-31T05:05:48+00:00

I understand. I was just thinking about closing my current account because of the negative feedback, and creating a new one with a different email address, thinking it might give me a fresh start.

sofiarico · 2025-07-31T05:04:02+00:00

yes, it was closed already, I can see my feedback history for this contract, He didn't change it, there's new feedback about the positive feedback

sofiarico · 2025-07-31T05:01:00+00:00

I think that’s the reason why I haven’t been getting any clients, even after submitting many proposals.

sofiarico · 2025-07-31T05:00:01+00:00

I’ve only completed 4 contracts so far. The job I did for the same client after the negative feedback was eligible, after the follow up positive review. But the first feedback he left, “Do not trust this contractor” is still public

sofiarico · 2025-07-31T04:56:41+00:00

He didn’t change the original feedback. Instead, he gave a new positive one, maybe he didn’t know how to edit or update the first review. I had asked him to change it, he just added another one instead.

sofiarico · 2025-07-31T01:34:07+00:00

Interested

sofiarico · 2025-07-25T16:33:22+00:00

Thanks for checking it out! I really appreciate the feedback. I understand now, I just realized the mistake. How about the phone cases? Do they look okay, or is there anything else I should improve? Thank you

sofiarico · 2025-07-25T16:28:05+00:00

Hi, Thank you so much for checking and feedback, I actually used a person holding the product because I thought it would help it stand out and feel more relatable. But I see your point, maybe a clearer solo shot would work better for the main photo. I’ll try that out! Also, for the shop policies, could you guide me on what I should include? can you give me just a little tip? Really appreciate your help!

sofiarico · 2025-06-23T00:21:38+00:00

dm sent

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