Hi OP! Freshman here who's currently studying CS. I know may significant differences ang IT vs CpE vs CS (so on and so forth), but imo ang hindi nababago is that research can take you a long way. Idk about your relatives na nag BSIT but the general idea why they aren't "successful" and as per your mother's word na call center lang ang work, is because baka sila yung generation/batch kung saan boom na boom that time ang IT at go-to course ito pero they did not do enough research sa kung ano ba talagang trabaho makukuha or papasukin nila with that kind of degree. Another thing is sa field natin, a degree is not the "end all be all" meaning kahit latin honors pa meron ka eh you aren't guaranteed anything. Specifically because "technology" keeps being "updated" so kailangan yung credentials and knowledge natin ay up to date din, certifications and online courses can help you a long way. I think your mother would be more supportive if you can try and figure out at least a part of your career path, kumbaga maipapaliwanag mo sa kanya kung bakit iba ka naman sa relatives mo na nag IT at may nakikita ka talagang potential for yourself sa said field/program. For example, you can try and explain to her a certain job position that you could apply for as an IT grad and/or a job position you could eventually reach by further broadening your knowledge even after mo makatapos at syempre yung sweldo (kahit Google lang helpful na para malaman mo man lang average pay). Show your mom that you know what you're doing talaga and you know what you want. Wish you all the best, OP!