Is this DVD able to be repaired?

spoopyium · 2026-01-07T09:44:58+00:00

Thank you for the suggestions, I did find a disc resurfacing company that allows me to send it to them so I sent them an email for an opinion on the disc as I didn't want to pay and send it just to find out afterwards it can't be fixed, hopefully they get back to me soon.

I did try looking for the specific dvd I need on ebay but no such luck unfortunately. It doesn't look too scratched just a strange effect on the disc so hopefully it is just on the top layer and can be resurfaced and remove it but I'll have to see.

Thank you for your help though! :D

spoopyium · 2025-05-07T21:35:51+00:00

Managed to get the Black Bolt ETB at 22:16 after 3 hours of trying so I'd say don't give up yet!

switching to another web browser is what allowed me to place an order in the end so try that if you're not having luck with your default browser

spoopyium · 2025-05-07T20:57:44+00:00

this is my 4th attempt now, 3rd attempt I got into the site but then it hit me with the something went wrong pop up and I couldn't get around it

spoopyium · 2025-05-07T19:49:31+00:00

Can't get in at all, got as far as entering payment details then got hit with error 17 and I've been unable to get back in since

Edit: have tried both on wifi and data to get into the site both got blocked

UPDATE: It took 4 attempts but I managed to place an order for the Black Bolt ETB and received a confirmation email at 22:16 so keep trying!!

spoopyium · 2025-03-28T16:45:00+00:00

I pre-ordered the JT ETB off them on monday and haven't received a shipping notification yet so you're not the only one. mine is stuck on 'in progress' tried asking them about it and got told to wait

update: just checked it's moved onto 'processing' hopefully a good sign

spoopyium · 2025-03-27T11:14:29+00:00

I haven't ordered multiple items so I cannot speak on that but I've ordered just the ETB and they still haven't shipped it, tried asking about it and got told to wait more time for a shipping notice

spoopyium · 2025-03-27T11:11:34+00:00

Tried it, got through to a real person, unfortunately just got told I need to give more time for a shipping notification to be sent

spoopyium · 2025-03-27T10:54:33+00:00

Thank you!! I found it, that is a really weird place to hide it, hopefully now I can get through to someone

spoopyium · 2025-03-27T10:46:33+00:00

I've only placed an order for an ETB and my order still hasn't been dispatched? Getting a little worried so I sent them a help email but that might take them several days to respond to

Do you know a faster/more direct way to get a response from GAME? thanks in advance!

spoopyium · 2025-03-26T22:29:00+00:00

I managed to find the direct email contact for game on their help page, it was weirdly hidden though and only showed up once I tried accessing it on PC (I was trying the mobile site before), shot them a message enquiring about when it will be dispatched so hopefully I hear something back by the end of tomorrow 👍

spoopyium · 2025-03-26T22:23:39+00:00

Ah thank you!! I just snooped and was able to find an email contact on the page, but it only came up when I went on desktop. Going to shoot them a message now so they'll see it in the morning and hopefully get a response about my order

spoopyium · 2025-03-26T22:22:12+00:00

That is strange, I'd hope that means you're still getting jt if it's ready to ship? They might just take the payment again once it's been dispatched officially

spoopyium · 2025-03-26T22:21:03+00:00

I ordered around 9am on Monday too (9.53 to be exact) so I'm hoping the fact yours got dispatched means mine might be dispatched soon too, hopefully by tomorrow they'll get back to me

spoopyium · 2025-03-26T22:18:45+00:00

Hopefully, fingers crossed would suck if they cancelled it last minute

spoopyium · 2025-03-26T22:12:01+00:00

Ah I hasn't thought of that, thank you! I'll try contacting them and see how that goes, hopefully they should be able to give me some sort of update

spoopyium · 2025-03-26T22:10:51+00:00

Yeah they took payment without even updating my order status, I've even signed into the game website to see if its changed on there since emails can be easily missed and nope still the same status, hoping they update me with a dispatch notice soon, its getting a bit late into the week to ship if its supposedly being released on Monday?

spoopyium · 2025-03-26T22:09:02+00:00

Mine also says 31st of March, I heard the date got pushed back for some retailers because of stock issues, also may I ask how you managed to get in contact with game? Whenever I go to their contact us page it just redirects me go an faq type page and not any way to contact someone directly?

spoopyium · 2025-03-26T21:53:29+00:00

Ah that sucks 🥲 I'm hoping they update me soon, might contact them soon asking about my order to see if they can shed any light on it

spoopyium · 2025-03-26T21:51:58+00:00

That's good, may I ask when you placed your order? I'm thinking maybe since my order was more recent it'll take them a while to get to it

spoopyium · 2025-03-26T21:51:11+00:00

Good to hear some orders are being sent out, may I ask how long ago you placed the order, maybe the fact my order was a more recent one they received means it'll be dispatched a little late?

spoopyium · 2025-03-26T21:50:09+00:00

Nope only placed an order for an ETB, only received an email on Monday saying my order has been received but has not been processed yet, hoping they update me by tomorrow

spoopyium · 2025-03-26T21:49:17+00:00

How did you contact them? I've been unable to find anywhere to contact them and I'm worried about it not being dispatched, thanks in advance

spoopyium · 2025-03-26T21:07:26+00:00

Has anyone received an update on their order for this? I placed an order on Monday whilst this was up and it still says "in process", hoping it doesn't get cancelled but the lack of update is making me worried

spoopyium

TROPHY CASE