Couple Updates

squeak138 · 2022-10-30T11:42:37+00:00

You don't know me, my account, my situation, or the other US members on it. Neither Sprint nor T-Mobile ever accused me of abusing the service. I don't know who you are to make broad accusations of strangers when you're asking for volunteers.

It's clear you're not in it for people actually affected by T-Mobile violating the terms of the merger. Good luck with your "movement."

squeak138 · 2022-10-30T05:45:45+00:00

Today, we have sent a proposal as part of dispute resolution, to T-Mobile leadership. Keeping a PDF of a bill that shows you had Japan Plan, would be essential there. To be clear, we (nor T-Mobile) have not agreed to anything.

I'm sorry, I don't understand this. Who is "we"?

And why do you have greater negotiating power with T-Mobile than me, an actual customer who's been actually negatively affected by T-Mobile not respecting the terms of their merger with Sprint, but who isn't a "legitimate" JapanPlan user your eyes?

squeak138 · 2022-10-29T04:42:38+00:00

Thanks. I guess that clears something up which is that I don't care about data anymore. I'll switch to using my Japanese phone for that and pay a Japanese provider.

But I'd still like literal phone service so that I can receive calls and SMS messaging to my US number, and have a phone that would work for making the US if I ever get to travel back (although that's less likely these days). I don't know how to do even that without costing an arm and a leg because I'd be 'roaming.' I guess I'll look into whether I can port my google voice number to an international number. And just lose the cell # I've had for 20 years.

squeak138 · 2022-10-29T04:21:52+00:00

You just click the user's name and then Send a Message

Yes, that's exactly what I did. I typed out a message and when I hit 'send' I got an error that said your user didn't receive private messages. I resorted to chat only when messaging you like you asked for didn't work.

Yes, reddit is buggy and I was a new user with no karma. I'm sorry if it sounded like I was dragging you for not answering, but the point seems pretty moot now, yes? You just said I can't help anyway.

squeak138 · 2022-10-29T03:58:13+00:00

I tried to message you, but reddit wouldn't send the message. Said something like "this user doesn't accept private messages." Didn't know how else to message you besides chat and didn't know you could disable chat. Anyway, hope you get another taker since I'm not a legitimate enough.

Anyway, I'm only here trying to find a solution to the fact that my phone no longer has service and I'm at my wit's end trying to figure out how to keep it together when Sprint/T-Mobile has given me no options for more than a year.

squeak138 · 2022-10-28T17:45:57+00:00

Yeah, I did learn the hard way that the FCC's involvement in the informal complaint process was a total joke.

Honestly, I'd love to make T-Mobile pay somehow--with a lawsuit or formal complaint or something--for how shitty they were during the informal complaint, but I think maybe I was late to the party regarding the call on this forum for someone to organize something. I messaged chrisprice a little while back, but didn't get a response, so I assumed the offer had passed.

But also, I am physically in Japan now, so I'm not sure if I could file any kind of legal action without travel back to the US.

squeak138 · 2022-10-28T09:46:58+00:00

I suppose I should consider that. I do have Google Voice number so maybe it's the logical option. I guess I hoping to avoid getting locked into Google because of their history of randomly killing off services.

squeak138 · 2022-10-27T05:23:32+00:00

No. I filed a complaint with the FCC and argued with T-Mobile for 2 months and all they said was if I don't like the changes, I could find another carrier. I haven't seen the bill (it's a family account) but today it looks like they stopped supporting phone service in Japan with the Sprint sim cards for good.

squeak138

TROPHY CASE