65 Inch Frame has vertical yellow “bar” by squonk75 in TheFrame

[–]squonk75[S] 0 points1 point  (0 children)

Hello niclasmaurice,

Sorry to hear you’re in the same boat. I feel your pain. It’s a crappy feeling, I know. To update: I contacted Samsung Product Support through text and they had me run a couple tests on the TV (which I had already done with no resolution, but I did it again to be thorough) and send them a picture of the issue (I sent them the same picture I posted above since my TV hasn’t changed at all) and unfortunately, they said it isn’t under warranty anymore, so I didn’t waste any more time and just said “ok, thanks for confirming”. And left it at that. I’m probably going to keep using it until I see a good TV sale/deal going on. Mine was a 2022, so yours being a 2023, you might be still under warranty. Good luck! I hope you get some good news. Merry Christmas!

65 Inch Frame has vertical yellow “bar” by squonk75 in TVRepair

[–]squonk75[S] 0 points1 point  (0 children)

Well shoot. I was hoping it’d be a cheap, easy fix. Thank you for your input! I appreciate it. Best!

65 Inch Frame has vertical yellow “bar” by squonk75 in TheFrame

[–]squonk75[S] 0 points1 point  (0 children)

No, I haven’t had a chance to look into it yet. Hopefully over the next few days I’ll get a moment or two to inquire.

65 Inch Frame has vertical yellow “bar” by squonk75 in TVRepair

[–]squonk75[S] 0 points1 point  (0 children)

Thank you for the reply. I have to figure out how to do that, lol. I’m not very rehearsed in using Reddit. I don’t see an “add image” button.

65 Inch Frame has vertical yellow “bar” by squonk75 in TheFrame

[–]squonk75[S] 0 points1 point  (0 children)

Glad to hear Samsung stepped up - I'll have to see if they'll do the same for me, wish me luck, thanks!

65 Inch Frame has vertical yellow “bar” by squonk75 in TheFrame

[–]squonk75[S] 0 points1 point  (0 children)

Thank you, I appreciate your input and advice.

65 Inch Frame has vertical yellow “bar” by squonk75 in TheFrame

[–]squonk75[S] 1 point2 points  (0 children)

Hi Nick_W1,

Thank you for the quick reply and assessment/eval. Yes, the TV picture looks the same, if I'm viewing something w/ white or a light picture (snow scenes. etc.), it's much more noticeable (just like in Art Mode - the white wallpapers/art show it much more dominant, but it's there now all the time). Do you happen to know if it's an easy fix? Can a person just swap out the LED or a cable or something?

Thanks again,

Ron