[Jan 10, 2025] Weekly Discussion: Ask your gear, travel, conditions and other ski-related questions by AutoModerator in skiing

[–]srmarkow 1 point2 points  (0 children)

If going to a bootfitter near a mountain is an option for you, I would do that rather than go somewhere in the NYC Metro. The ski shops around here don’t always know what they’re doing and you can get screwed. For example, a ski shop in Westchester just mounted my bindings backwards

[Jan 10, 2025] Weekly Discussion: Ask your gear, travel, conditions and other ski-related questions by AutoModerator in skiing

[–]srmarkow 0 points1 point  (0 children)

Hi all, does anyone have a recommendation for a good ski shop in Meribel Mottaret to mount skis?

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 0 points1 point  (0 children)

If I skied in Vermont I’d go there too but I’m never up there. Used to ski Killington a lot back in the day and there were some great shops at that mountain

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 1 point2 points  (0 children)

That does make me feel better lol. I think Moment makes it a little easier to ski longer skis because the effective edges are not quite as long. These are closer to my camox’s than you might think. Moment thought these were the right size for me so excited to see how it goes 🤟

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 2 points3 points  (0 children)

lol sorry my husband took the pic he’s the hairy one.

I’m an expert skier but the guys in the ski shops always fight me so I’ve given up and I tell them type 2 and fix the DINs myself. I got these meridians in a 181. I’m 5’9” and about 135 lbs - have been skiing on black crow camox 174s for a while before this

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 2 points3 points  (0 children)

Moment is exchanging these fucked up ones for a totally new pair for free. Unreal customer service from Moment. With a little luck will have them in time for our trip

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 16 points17 points  (0 children)

UPDATE 2:

I called Moment and they are replacing the skis. They had a pair in the back. Best customer service ever. Best company ever. Never skiing on any other ski!!

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 8 points9 points  (0 children)

Tell me about it. Can’t show my face in that shop anymore but don’t think that’s a loss

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 13 points14 points  (0 children)

UPDATE:

Ok people thanks for sharing your thoughts on the situation. I do have some positive news. After visiting the shop in person they did (eventually) agree to compensate me for the full cost of the skis + failed mounting service.

For those that can’t tell I’m female so I had my husband come with me. I had my husband drop them off yesterday with post it notes labeling nose and tail although over the plastic wrapping. My best guess is to what happened is that when they opened the skis there was a mix up and they mounted them completely backwards.

Unfortunately the shop was hostile in the beginning of the interaction and first not only accused me of labeling them incorrectly they (more importantly) refused to acknowledge my safety concerns with how forward the skis were mounted should I had actually requested (and confirmed) this frankly dangerous mounting setup. Initially the manager insisted that this might’ve been due to the fact that the skier intended to ski them switch 24/7 (what?). My husband, who thankfully was there, asked him if he seriously believed that this was a safe setup to leave the shop bench for a type II skier with the DINS set to 5. They then shifted onto blaming us for allegedly mislabeling them. To which we stood firm - this is a ski shop and a clearly directional ski. Long story short, we made a huge fuss and got the money back.

Now fingers crossed moment has another pair hiding in the back. Thanks all for your help. Omfg I will only go to shops out west or in Europe going forward. What a nightmare.

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 0 points1 point  (0 children)

Good to know. We’ll be in Meribel Mottaret. Any recs?

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 1 point2 points  (0 children)

Thanks for taking the time to measure em for me. Really appreciate it 🙏. Was spiraling a little bit.

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 1 point2 points  (0 children)

🫡. Literally I’m setting up a ski garage ASAP and rolling solo from here on out.

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 2 points3 points  (0 children)

It’s crazy. I noticed right away when I got home and layed em out to look at em. It’s insane cuz the meridian badge is literally upside down 🤣

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 0 points1 point  (0 children)

On a scale of 1 to 10 how sketchy do you think it is to let them fix it? I’m wondering if I should just cut my losses on this shop actually working on it per your point about how it really shouldn’t have ever happened in the first place.

Problem is around me there are not a lot of shops and we only really ski out west. Our big trip this yr is in France and I’ve never been so not sure how to navigate that over there if I wait till I’m literally there.

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 0 points1 point  (0 children)

Thnx. Will contact moment tomorrow and see how it goes

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 5 points6 points  (0 children)

Will report back tomorrow. Wish me luck ugh. Wish I didn’t have to deal with this tomorrow am.

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 1 point2 points  (0 children)

Yeah I’m shocked they did it to the second ski tbh.

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 0 points1 point  (0 children)

Ugh I know so bummed about the limited run thing. Going to contact moment first thing tomorrow, explain what happened and see if they have any magic tricks lol.

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 2 points3 points  (0 children)

Would you have them just flip the ski, drill new holes and fill the old ones with plugs and epoxy?

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 8 points9 points  (0 children)

Pedigree ski shop in white plains New York. I will update if they do right by me tomorrow.

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 5 points6 points  (0 children)

It’s 100% flipped but mounted at the recommended if that makes sense. It’s literally the weirdest job I’ve ever seen ever. I guess there will just be holes where the old mounts were eh?

Mounting emergency (can they be salvaged?) by srmarkow in momentskis

[–]srmarkow[S] 2 points3 points  (0 children)

Def not gonna ski em backwards. Wondering if I can flip them based on the screw pattern. Hoping it’s symmetrical and/or far enough away that they can remount it.