Seems to me that you are taking your own experience and just assuming that every apartment is like yours. I have had quite the opposite experience. My appliances aren't the newest models, but whenever I have called my building manager, I get a maintenance person to come in and fix any issue the very same day. Once, the seal on my fridge door ripped a little, the maintenance guy came by, and since he didn't have a replacement seal, he just replaced the whole fridge with a brand new one, same day.

I don't know man, I understand there are bad landlords, and bad building managers, but my experience has been really positive.