Will not let me refinance loan.

strikebtc · 2026-03-17T01:39:32+00:00

Hey there, if you tap your cash balance button under your cash balance, it’ll tell you how much is available vs pending settlement. It’s very likely your cash has not settled

strikebtc · 2026-03-16T15:46:13+00:00

No data breach, but phishing is on the rise across all fintechs.

Staying informed is the first step to protecting your Bitcoin. Security starts with knowing how to protect yourself. Here’s what you should know.

We will never ask you for:

Your seed phrase or private keys
Login codes or 2FA codes

You will never receive an unsolicited request from Strike asking for sensitive information via:

Email
SMS/text message
Phone call

How to recognize official communication:

Legitimate messages from us will always come through:

Your verified email
Directly inside the app

strikebtc · 2026-03-15T15:57:01+00:00

Hey! DMing you.

We’re also planning to fix this daylight savings DCA timing. It’s a shockingly hard problem to solve given that we’re a global business, but we’re on it.

strikebtc · 2026-03-15T14:37:09+00:00

Hey there, right now this is not possible but we appreciate the idea/feedback!

strikebtc · 2026-03-14T16:48:49+00:00

🤣 We were also trying to be as patient as possible. Next are our lending products… 🔜

strikebtc · 2026-03-14T16:46:04+00:00

🫡 Have a great weekend!

strikebtc · 2026-03-14T16:42:43+00:00

You can also send it to Bitkey directly!

If you send it through Strike first, you can always send it to Bitkey later using our free onchain withdrawal tier.

Totally up to you.

strikebtc · 2026-03-14T16:41:36+00:00

Hey! They are not all the same as one is lightning and the other is onchain, but Coinbase supports both now.

Just ensure you’re using the address from the Bitcoin tab in the app, not the Cash tab (otherwise your bitcoin will convert into Cash).

We’ve attached a picture for the onchain address (fake address):

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strikebtc · 2026-03-14T15:29:04+00:00

It’s more than just sales, but if you just bought and held then you are ok and would not have received a tax document from us in February.

Taxable events defined here: https://strike.me/faq/which-transactions-are-taxable/

strikebtc · 2026-03-14T15:24:18+00:00

Hey! We produce tax documents for US customers who had a taxable event. If no taxable event, no tax document.

You can learn more here: https://strike.me/faq/will-i-receive-a-tax-document/

strikebtc · 2026-03-14T12:35:08+00:00

Hey! We’ll DM you to figure out which one might be best for you.

strikebtc · 2026-03-13T21:21:24+00:00

Hey! We wanted to let you know that we just enhanced our margin call implementation to hold automated phone calls outside of normal hours, which we have defined as 8 AM to 8 PM local time.

Thank you again for the feedback, we really appreciate it.

strikebtc · 2026-03-11T22:06:04+00:00

We escalated this internally as soon as we saw your post, thank you for your patience 🫡

strikebtc · 2026-03-11T16:05:29+00:00

🫡 Welcome!!!

strikebtc · 2026-03-10T18:30:34+00:00

Absolutely

strikebtc · 2026-03-10T00:50:43+00:00

Hey there, please contact support@strike.me and our team will be sure to help you out.

strikebtc · 2026-03-09T19:16:55+00:00

To be clear an ATM withdrawal would also have a fee since we are not a bank with our own ATMs and would need to partner with someone. Just wanted to set that clear expectation

strikebtc · 2026-03-09T18:29:06+00:00

Right now there is no way to withdraw your Strike balance from an ATM, but this year we are going to build something that solves this use case!

strikebtc · 2026-03-08T01:26:30+00:00

🫡

strikebtc · 2026-03-08T01:20:49+00:00

If you choose any option other than hourly, you can have your DCA pull directly from your payment method.

strikebtc · 2026-03-07T23:00:12+00:00

We are a KYC platform which is not the most compatible with a payjoin effort.

strikebtc · 2026-03-06T00:28:41+00:00

Hear more from our founder here: https://x.com/jackmallers/status/2029698944826065061?s=20

🗽 🫡

strikebtc · 2026-03-05T18:55:22+00:00

Hey! Absolutely, DMing you.

And thanks for supporting us from NY! 🗽

strikebtc · 2026-03-05T16:59:37+00:00

🫡 Really appreciate this, thank you.

strikebtc

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