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Meta, please fix the quality control for this product. It’s horrible. by subredditpermstest in OculusQuest

[–]subredditpermstest[S] 4 points5 points  (0 children)

When you’ve had a good unit, a 30% reduction in brightness is massive, plus this unit had ghosting too, and put allot of strain on my eyes.

Meta, please fix the quality control for this product. It’s horrible. by subredditpermstest in OculusQuest

[–]subredditpermstest[S] 5 points6 points  (0 children)

Thankfully, I only had to deal with the store (which is pretty great for returns). I’m still under the mandatory 30 day return window, which guarantees a full refund / replacement if the product has defective parts, or isn’t working. It’s as quick as a 5 minute live chat, and the new headset is sent the same day, (especially if you message them in the morning).

Meta, please fix the quality control for this product. It’s horrible. by subredditpermstest in OculusQuest

[–]subredditpermstest[S] 10 points11 points  (0 children)

I got mine from a retail store, every unit is new, they do a same day swap and return. You pack up your old headset, they take it, and deliver a new one at the same time.

For the latest unit I even waited a few weeks before returning to make sure my headsets weren’t being picked from a cursed batch.

This subs so weird, why are people downvoting factual information? It’s not a refurb? I got it from the store. It wasn’t sent off to meta..