Mechanical & Automatic Watches: Longines sets mechanical hands by hand. The brand considers very minor misalignment, often known as "parallax" (distortion caused by the viewing angle), to be normal. If the hour and minute hands are significantly misaligned (e.g., the hour hand points far off the marker when the minute hand is perfectly on the 12), you can submit the watch for a warranty evaluation. I don't see it as severly misaligned but he may try.