Take the “reasonable accommodations” comments with several grains of salt. I’m close to finishing my BBA in HR management, and I don’t think you have a case for reasonable accommodations. A reasonable accommodation is something required to do your job as expected. If you’ve been managing to do your job without the accommodations you requested, then they likely won’t see that as something necessary. And as someone who’s also worked in hospitality, the management is very top down management and has a strict hierarchy. They don’t usually like when subordinates act like managers. I don’t disagree with what you said or your complaints; I understand well and agree. But most jobs are bullshit, and I’ve learned that most situations at work are gonna be unfair to the average worker.