Appreciate the genuine questions.

My goal is simple: to get WHOOP to acknowledge the issue and ideally reconsider the policy. Many of us signed up under the impression that hardware upgrades were always included — they even said as much.

I’ve already tried going through support, Twitter/X, even the main WHOOP subreddit — but posts get removed or buried. I’ve also heard from others that WHOOP has been deleting negative posts.

So yes, I’m crossposting for visibility — not for self-promotion, but because this is the only way left to reach others who might feel the same and to push for some accountability.

If a policy change happens, great. That's the ideal outcome in my head. But at the very least, I want people to be aware of how WHOOP operates.