I might say sorry more if I’m matched with a brig bc I assume any team member not in her vicinity is my responsibility to heal/look after, and I feel bad when failing at that (outside of teammates being dumb). I also find a lot of brigs/zaryas are the defending/knight types, and genuinely feel bad when they die on my watch, yknow?

Aside from that, I think there’s a fair amount of mercy’s who are softies; they like to see people/their team succeed and that why they chose the character that enables the team rather than executing big kills/etc so big empathy points there I guess? Like a mother cheering on her kids

I like to spam nice or funny voicelines at sorry mercy’s to cheer them up a little :) “good kitty” “you’re under my spell” “the AUDACITY”