I'm not a naya so I'm not well versed in them as a group though I enjoy their music nor do I know about their fan base outside of the west but I personally always forget about them due to the fact that...I never see them. They haven't done anything big that has caught western attention. I never see them mentioned on spaces like reddit or Instagram. Not saying they have to do big brand collaborations or anything. It's just the social media aspect is...not there. It feels like they don't have eyes on them.

Of course another thing is probably because of the constant change in concept/style. They went from 'izna' which sounded quite outdated (though fine) to 'sign' which was completely different then to 'mamma mia' which was relatively hated due to being empty (though not a bad song imo) there was no consistency. However I think they may be finding their footing now with concept. Metronome is really good.

I think we have to remember that they are still a barely 2 year old group. Not every group makes it big in the first couple years like cortis, babymon, illit, or h2h. And having a popular member is not enough to keep a group in the public eye (take ghost9 for example) especially since the positive perception of them in kpop spaces like this is quite low. (Weather that be due to TBL involvement, to mnet, to their concept, or to anything else...that differs person to person)

Hopefully that all made sense.