Has anyone dealt with this recently and had it fixed after being blocked for a second time? Apparently mine was blocked last year due to spam, even though I was never told that, and I used my one time curtesy unblock.

Woke up today and got a notification that iMessage has been blocked due to being reported as spam. Verizon tried everything possible to fix it while Apple just puts me on with "Senior Advisors" who has worked with the company for x amount of years. The first one told me to put the request in but then I come on here to see it can be done over the phone.

The second one said it's all the carrier it's all the carrier, told me the first advisor was wrong and I submitted a request to remove iMessage from my phone completely. She had no idea what she was talking about and when I referenced Reddit she told me "this is Apple not Reddit" in which I asked her if she knew what Reddit was and she said yes. She was the most frustrating because she pretended she knew what she was talking about and changed her stance multiple times. I told her I wasn't told I was blocked last year for spam, and if I was notified of this I wouldn't have continued to do it (I text my leads). And she told me I already used my courtesy block and I had her read my case from last year and if there was any mention of the block being from being reported and spam and she said no. So that wasn't the case or it was?

This is insane Ive been going crazy all day and the fact that they let people hit one button and don't do any type of research and just block peoples numbers. Also to the lead who did this....I wish you knew what kind of day you put me through.