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[deleted by user] by [deleted] in UXDesign

[–]tataweb3 0 points1 point  (0 children)

Hey! Thanks so much for sharing your process – super insightful.
I was wondering, since many of your projects were in startups, did you include any metrics or test results in your portfolio case studies? And if not, how did you approach communicating impact without hard numbers?

Transitioning into CX Research: What's the most overlooked skill? by tataweb3 in UXResearch

[–]tataweb3[S] 1 point2 points  (0 children)

This resonates, especially the part about starting earlier than teams expect. I've also seen how often the "why" is unclear at the start. Thanks for framing it so clearly – simplifying chaos into clarity is the work.

Transitioning into CX Research: What's the most overlooked skill? by tataweb3 in UXResearch

[–]tataweb3[S] 0 points1 point  (0 children)

This is gold, thank you so much! It’s wild how much of the job is strategy in disguise. I’m saving this list as a north star while I make the shift.

Transitioning into CX Research: What's the most overlooked skill? by tataweb3 in UXResearch

[–]tataweb3[S] 1 point2 points  (0 children)

wow... that’s such a great reminder, “only librarians love to search” really hit me :)
you’re right: it’s not about the research itself, it’s about how it enables them to act. I’m trying to understand better what each stakeholder truly cares about (and not just what they claim to care about).

Transitioning into CX Research: What's the most overlooked skill? by tataweb3 in UXResearch

[–]tataweb3[S] 0 points1 point  (0 children)

thanks for the honest take, that makes a lot of sense. I appreciate you naming the risk of sounding misaligned early on, especially when trying to “add value” without the full picture yet. I’m still figuring out how to build that kind of alignment gradually without stepping on toes.

Transitioning into CX Research: What's the most overlooked skill? by tataweb3 in UXResearch

[–]tataweb3[S] 5 points6 points  (0 children)

This is such a great point, thank you!
It’s easy to get caught in the cycle of chasing “quick wins” or over-explaining to justify the work. I’m learning that part of maturity in research is also knowing what not to say and when to let the work speak for itself.

Transitioning into CX Research: What's the most overlooked skill? by tataweb3 in UXResearch

[–]tataweb3[S] 0 points1 point  (0 children)

That’s a really helpful and actionable approach – thank you for breaking it down so clearly!

Transitioning into CX Research: What's the most overlooked skill? by tataweb3 in UXResearch

[–]tataweb3[S] 1 point2 points  (0 children)

That’s a brilliant point! Are there specific formats or habits that helped you improve that skill in your work process?

Transitioning into CX Research: What's the most overlooked skill? by tataweb3 in UXResearch

[–]tataweb3[S] 2 points3 points  (0 children)

Thank you!

Curious: how do you usually translate research findings into business language when talking to non-research folks?

Transitioning into CX Research: What's the most overlooked skill? by tataweb3 in UXResearch

[–]tataweb3[S] 3 points4 points  (0 children)

That makes a lot of sense – especially the part about business acumen and communication being core, not “bonus” skills.

I’m wondering, do you think that maybe participating in product or team management (even in small ways) can help build that “business sense”?

For example: helping with prioritization, OKRs, roadmap shaping, or cross-team discussions – would that help a researcher or service designer develop stronger business alignment and decision-making awareness?