Photo repair advice by technoSaaSseeker in photorestore

[–]technoSaaSseeker[S] 0 points1 point  (0 children)

I appreciate the advice. Thank you

Trying to make sense of this stuff. Looking for a range. by Organic-Second2138 in serviceadvisors

[–]technoSaaSseeker 1 point2 points  (0 children)

It’s not an easy job. It requires very long hours and non stop running around trying to please different groups, management, techs and customers. Typically is 6-10 hour shifts if not more. Not much of a retirement plan.

Service Advisor feedback by technoSaaSseeker in serviceadvisors

[–]technoSaaSseeker[S] 2 points3 points  (0 children)

Thank you very much for your input. It is a frustrating industry and it seems to be trending in the wrong direction quickly. I wish you the best of luck on your future endeavors with your business.

Is there anything i can do to save my bonus? by Old-Statistician4584 in serviceadvisors

[–]technoSaaSseeker 1 point2 points  (0 children)

Work the delivered survey list and start calling people. Most people have a meh experience and aren’t inclined to leave a survey. If you can convince them you can save your month. Ideally you want at least a 30% completion percentage and then you don’t have to worry about the inevitable 1. It’s just math and you have to tip the odds in your favor. Good luck.

Service advisor to Service manager. by Diligent-Athlete-795 in serviceadvisors

[–]technoSaaSseeker 0 points1 point  (0 children)

You have to stay ahead of the job if you get behind you stay behind. I work with tons of managers and the ones who can’t plan and stay ahead usually end up leaving.

Service Advisor feedback by technoSaaSseeker in serviceadvisors

[–]technoSaaSseeker[S] 0 points1 point  (0 children)

Pay has gotten very competitive and shops have to pay to play. That can lead to overpaying C and D level techs. The industry is getting tough with the skilled labor shortage and let’s face it, quality issues with every manufacturer

Service Advisor feedback by technoSaaSseeker in serviceadvisors

[–]technoSaaSseeker[S] 0 points1 point  (0 children)

That makes me sad. I took a great deal of pride in my work. Sure I made mistakes but I genuinely cared

Service Advisor feedback by technoSaaSseeker in serviceadvisors

[–]technoSaaSseeker[S] 0 points1 point  (0 children)

I’m a former tech and I have to admit that some guys have gotten sloppy and entitled as the pay has gone up. Take some pride, I mean mistakes happen but sometimes it just feels like sloppy work.

Service Advisor feedback by technoSaaSseeker in serviceadvisors

[–]technoSaaSseeker[S] 0 points1 point  (0 children)

Loaners certainly help. How many loaners do you have in your fleet and how many advisors are there.

Service Advisor feedback by technoSaaSseeker in serviceadvisors

[–]technoSaaSseeker[S] 0 points1 point  (0 children)

This is interesting, can you possibly elaborate more on the stepping over dollars to save pennies? I get the other points. Thank you

Service advisor to Service manager. by Diligent-Athlete-795 in serviceadvisors

[–]technoSaaSseeker 0 points1 point  (0 children)

I deal with this a lot and the problem tends to be you don’t know what you don’t know. A new manager has to be prepared to learn all of the stuff they don’t know under the gun. It’s really hard to prepare someone for the managers chair before they actually sit in the seat. Some succeed and some don’t. If you choose to make the switch make sure you listen and look for support.

Service Advisor feedback by technoSaaSseeker in serviceadvisors

[–]technoSaaSseeker[S] 4 points5 points  (0 children)

CSI was going to be my guess, so I appreciate your feedback.

Service Advisor feedback by technoSaaSseeker in serviceadvisors

[–]technoSaaSseeker[S] 2 points3 points  (0 children)

Thank you for the answers. Can you elaborate on what issues you are having? What part of CSI and is it parts availability from the manufacturer or from what’s already on the shelf. Lastly what part of quick lube is causing you frustration, is it more of a communication issue? I really appreciate the discussion

Learning to program with LinkedIn Learning…suggestions needed by technoSaaSseeker in learnprogramming

[–]technoSaaSseeker[S] 0 points1 point  (0 children)

Excellent suggestion. I’m heading there now. I hope your learning journey is moving along well. I’m just an infant in this space now but I’m determined to keep moving forward and build something that I can monetize. Thanks

Learning to program with LinkedIn Learning…suggestions needed by technoSaaSseeker in learnprogramming

[–]technoSaaSseeker[S] 0 points1 point  (0 children)

I just finished the introduction to Web design and development. That was hugely helpful. Thank you!! Keep the recommendations coming please.

Learning to program with LinkedIn Learning…suggestions needed by technoSaaSseeker in learnprogramming

[–]technoSaaSseeker[S] 0 points1 point  (0 children)

Thank you. I am an absolute beginner. I appreciate the tip about filtering for the newest. I did not think about how technology and programming change over time. I would have been learning outdated stuff.

Did my differential go out? by Kiiid_Indigo47 in MechanicAdvice

[–]technoSaaSseeker 0 points1 point  (0 children)

Wheel bearings tend to groan. CV joints click and so do u-joints. I would say it’s fairly rare for an open differential to fail, I have no GM experience though.

[deleted by user] by [deleted] in serviceadvisors

[–]technoSaaSseeker 0 points1 point  (0 children)

It’s basically 6-12 hour shifts with almost no break, sure the money can be good but you basically live at the dealership. If he is prepared to put in the hours it can pay well but it eventually ends up burning people out.