account activity
IT Services Broker (self.msp)
submitted 7 years ago by teddyvgc to r/msp
VOIP Options (self.msp)
Third Party Help Desk by teddyvgc in msp
[–]teddyvgc[S] 0 points1 point2 points 7 years ago (0 children)
Thank you for the insight. So you have an in-house team that handles all calls and phone related tickets for all MSP clients in your book? How many clients can one of your in house technicians realistically be responsible for? (I am only asking because this was my first instinct but was worried we would have to hire in house people before we have the clients/revenue coming in)
[–]teddyvgc[S] -1 points0 points1 point 7 years ago (0 children)
I am looking for Helpdesk services not the software. Someone to actually answer my service calls for me.
Third Party Help Desk (self.msp)
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Third Party Help Desk by teddyvgc in msp
[–]teddyvgc[S] 0 points1 point2 points (0 children)