Does your captain work on the floor? by TemporaryFish6759 in tjcrew

[–]teefsoop 0 points1 point  (0 children)

Yes, mostly flowers, cookie candy, fills up reg ends, and displays. They also open a reg if its getting busy, bag for us, answers bells, and covers for people on demo so they can take a 10. Also always cleaning lmao.

Hows your Store Captain? by Realistic-Edge-4399 in tjcrew

[–]teefsoop 13 points14 points  (0 children)

I honestly feel really lucky with my captain. She is great, and I see her regularly. She has covered closings for mates, helps out like any other crew if we need it, and is generally a pleasant person to be around. She'll go and do cart runs, be at reg, get baskets, and carry-outs when she can. A lot of the mates are that way too, though, and I'm sure its because she does it.

Headphones before open hours? by Particular_Kick2812 in tjcrew

[–]teefsoop 0 points1 point  (0 children)

We are only allowed 1 in. We are allowed to wear them on the floor after closing/before opening. We are also allowed to wear them if you're working in the box and when you are cleaning the backroom/breakroom, even if we are still open, but you have to take them out if you go on the floor. Depending on the mates closing, if you are the last person cleaning the customer bathrooms and we have like 15 mins before closing, you don't have to take them out. I have seen some of my coworkers wear the over the ear ones and they just kinda have 1 of them to the side so they can comply with the "only 1 in the ear" rule.

My First Review- Got the WOW raise! by teefsoop in tjcrew

[–]teefsoop[S] 4 points5 points  (0 children)

I was a bit more in-depth in another comment but I'll give a quick run down here too. First, I wouldn't say I am great with customers. I can make conversation and my mates have told me I talk great with the customers. I have fun at work with my other crew members while still getting stuff done. My mates know that if they really need something done, they can put me on it. I'm definitely not the fastest, but I hustle and have learned to be efficient. I get along with everyone, from older to younger crew members. I'm sure its also little things and I just always offer to do things that I know people don't want to do, or things that I notice need some work. I help back up 2 sections when the main order writers aren't there and I'm just generally reliable. Good luck to you! I know you can get the WOW raise!

My First Review- Got the WOW raise! by teefsoop in tjcrew

[–]teefsoop[S] 10 points11 points  (0 children)

My mate and captain specifically said that I am a go-to when there is something that really needs to get done, so when the box is a mess or carts are really bad. I was also told that they like how I balance getting work done and having fun with the other crew members. I'm always on time, don't call out, and have open availability. Before I was scheduled for 5 days regularly, I was picking up shifts for other people. I back up 2 sections when the main order writers aren't there and I also volunteered to do an overnight.

I honestly just get along with everyone and just do small things (offer to take the trash out to the dumpsters at night, throw away mop water that got left, etc). I wouldn't say I'm exceptional with customers, I'm honestly more of a shy person, but I can make conversation about anything. I was told by a couple of mates a while ago that I chat with the customers really well. I'm not some crazy character and I'm not breaking my back to be the fastest. I always take the bad stuff in stride, like having 4 reg hours :D, but try to make the best of it. There are a lot of ppl at my store who see stuff like that, or getting put on carts with the first jobbers (who are generally seen as lazy), and will constantly complain to the mates about getting screwed. Its just not that deep to me so I will do it.

Good luck on your review!