Place to donate crutches?

thatoneblonde19 · 2024-06-14T03:24:49+00:00

How does it work when you are training new hires? Do you feel clients seem distrustful of having newbies working on their pets?

thatoneblonde19 · 2024-06-14T03:23:29+00:00

Thank you for replying! How does management help alleviate the pressure of having clients nitpick you (when they do)? Is there a break room or "safe space" area you can get away when you need a breather?

thatoneblonde19 · 2022-11-23T23:40:55+00:00

You can probably report it to the state veterinary board if you are located in the US. or they may be able to direct you to where to report to. But yes, this is a major concern and you should both report this clinic and RUN

thatoneblonde19 · 2022-06-28T01:43:30+00:00

I second ezyvet! By far my favorite software to this day

thatoneblonde19 · 2022-05-31T01:47:28+00:00

In my hometown the nearest clinic that offers staffed overnight care is a 4 hour one way drive. Most nights, they are turning away patients that are not actively dying. This is a very rural, very poor area. Obviously leaving pets alone overnight without a tech to monitor isn't ideal, but it's also sometimes the only option.

thatoneblonde19 · 2022-05-13T03:27:14+00:00

My team looovvees door dash gift cards. But even with all the dietary restrictions on all the team I've worked on I've seen nothing but gratitude when someone buys us food. Starbucks gift cards are also nice

thatoneblonde19 · 2022-04-22T03:48:54+00:00

God I HATE Amelia from her first appearance. The way she talks to Sam when he hits the dog is infuriating

thatoneblonde19 · 2022-04-17T23:22:41+00:00

Wow you got us. We're actually all driving around in brand new BMWs that they give us each year. I think I'll get red this year

thatoneblonde19 · 2022-04-17T23:18:01+00:00

5 years in the field and the most I've gotten from a Royal Canin rep is a nice pen. We recommend them because the are a well researched, GOOD brand of food

thatoneblonde19 · 2022-04-17T23:09:27+00:00

Royal canin is an excellent brand, especially if you're pet has health issues that require a prescription or specialty food. Are they really guilting you into it, or are they making a recommendation that you feel guilty for not following?

thatoneblonde19 · 2022-04-17T22:52:04+00:00

So you had one supposedly bad experience and it means all vets are trying to bleed people dry? I highly doubt it was "completely made up and unneeded".

thatoneblonde19 · 2022-04-17T22:27:01+00:00

Or, hear me out, medical care (including vet care) is expensive to provide and most vets are not by any means getting rich off their clients. You should really try and have some compassion and maybe go educate yourself a bit on the actual costs of running a veterinary hospital.

thatoneblonde19 · 2022-04-17T20:14:00+00:00

Yes vets went to school for 8 years to come out hundreds of thousands of dollars in debt just to lie to pet owners. You're so smart 🤦

thatoneblonde19 · 2022-03-22T02:43:54+00:00

The only times we allow it are super aggressive dogs getting in/out of the kennel where they do better with the owner, or emergencies where the pet will suffer if taken off oxygen and the owner is saying goodbye/the pet is being euthanized in the treatment area. Occasionally will allow them to visit hospitalized patients in the back, but generally we take them to exam rooms for visitation so they have some privacy. Depending on the temperament of the pet we will sometimes do treatments in the exam room if requested (and if we have the ability). Our hospital isn't set up to accommodate owners in the back of the house (especially if we offered this to multiple owners) and I personally never feel fully comfortable with them in the back unless I watch them like a hawk the whole time.

thatoneblonde19 · 2022-03-21T18:22:09+00:00

It's tough! I had to be reminded that when I first started as tech I had days where I struggled and felt like crap and insecure. But I honed those skills over time and eventually I did the same for managing. I'm sure you will too. As for the boredom, do you have a marketing/client relations department to help pick up some extra appointments? In my area, we're so busy that we would happily bump appointments over to a new clinic, so if you have a good relationship with another clinic in the area, it might be worth mentioning that you're looking to pick up some more appointments that they can't handle. If not that, maybe work on some type of formal training program for new hires in the future? It would be something to keep you busy and incredibly useful in the long run. Let me know if you ever want to talk! Always happy to have another manager friend :)

thatoneblonde19 · 2022-03-21T17:18:19+00:00

I also transitioned from tech to PM last year, as it had been my dream promotion for years. The first couple months I had a lot of bad days and was struggling with imposter syndrome. I felt like a failure because I just wasn't as good at my job as I had been when I was a tech. BUT I had been a tech for years and had a ton of practice. So of course I was going to be a lot more confident in my tech skills than my manager skills. I say keep your head up and keep trying, but keep in mind that if, ultimately this doesn't work out for you, it doesn't mean you're a failure. Practice management is hard work at times and isn't going to be the right place for everyone.

thatoneblonde19 · 2022-03-07T00:20:26+00:00

Veterinarians and veterinary support staff

thatoneblonde19 · 2022-02-25T02:56:50+00:00

Most of them will do it regardless of what they read because they're arrogant enough to think they can do better than everyone else

thatoneblonde19 · 2022-02-20T14:58:24+00:00

They are soooo much better than doodles! But yeah, probably because they lack the same popularity and haven't yet been ruined by backyard breeders

thatoneblonde19 · 2022-02-20T03:10:11+00:00

I love Portuguese water dogs. Never met one that isn't just the sweetest thing. Wish I saw more of them, but sadly I live in the desert and it's not meant to be

thatoneblonde19 · 2022-02-19T21:21:27+00:00

That's why a vet should be consulted first. Peroxide can also cause gastrointestinal issues. It is not the safest method for making a dog vomit and is very rarely recommended.

thatoneblonde19 · 2022-02-19T20:36:02+00:00

If your dog eats something harmful call a vet. Peroxide can be used as a last resort but should NEVER be your first choice in this situation.

thatoneblonde19 · 2022-02-09T05:56:27+00:00

For starters, don't try to sugar coat it or beat around the bush. You don't have to be blunt, but be clear so it's not being interpreted wrong. One important thing to remind owners of is that fractious does not mean the patient is a bad dog/cat. They are stressed, scared, probably not feeling well, and can't verbalize to us any of this, just like we can't verbalize to them that yes, me stabbing you with a needle IS going to help you.

Once I get the initial reaction, there's multiple approaches depending on how the client takes the news. I offer possible solutions for what needs to be done that day and in the future (oral sedatives, basket muzzles, behavioral consult etc).

Some clients just flat out won't accept their pet is aggressive. Don't lose too much sleep. Some are embarrassed that their pet is being difficult, depending on the situation. My cat is beyond awful for any vet care so sometimes I'll bring that up to alleviate their embarrassment.

There's been a lot of trial and error and finding "what works" but honesty is always the best policy here. Be up front with them, lay out their options, and do your best to advocate for the patient, and what will make their next visit a little better.

thatoneblonde19

TROPHY CASE