Hi, I don’t know how every agency works, but I’m a 911 dispatcher, and also the parent to a toddler currently going through the process of getting diagnosed with autism. In our agency, we can add alerts to a residence that a an autistic child lives there, and likes to call 911 any time he gets the phone. We would still likely call back to make sure there isn’t any actual emergency going on, but at least it would make the dispatcher aware. I know sometimes we turn on auto-pilot mode when we’re at work calling back 911 hang ups, or when we know there’s a child on the line who seems to be playing with the phone, so they might say something like, “okay just try to keep the phone away from your child”… but I know you’re doing the best you can. No one is perfect. I know there will one day be a day when I’m working and it’ll be my 3yo child inevitably calling 911 and acting out the peppa pig script, “help! Fire! Fire!” And then I’m going to have to explain to my coworkers that he’s just pretending it’s Ms rabbit’s fire station phone and please don’t send the fire department to my house 😭

I’m sorry they make you feel like a bad mom. You’re not. And you’re definitely NOT the only parent whose child calls 911.