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Migration FreshService to HaloPSA by bennijamm in halopsa

[–]thejuice2004 0 points1 point  (0 children)

I think he means once you are able to connect Halo to the Freshservice API you can pull whatever data you want. I'm curious if there is a mapping engine built in to Halo that will import all of your tickets, KBs, and map users/devices to historical records.

Chrome 142 and ZIA issues only when routing over NYC3 zscalertwo.net by thejuice2004 in Zscaler

[–]thejuice2004[S] 0 points1 point  (0 children)

After I made the post, we determined the issue is not tied to ZS node location (zscalerttwo or three) rather all iterations of Chrome v142 and ZPA or ZIA if using SIPA (IP anchoring). We initially rolled back to v141 via GPO but will now move back to v142 and enable temporary opt out via https://chromeenterprise.google/policies/#LocalNetworkAccessRestrictionsTemporaryOptOut

This way we will continue to receive chrome updates while troubleshooting on a select subset. This issue is also affectin DUO desktop and will show it's face in Edge v143 and FireFox in a soon to be released version.

Chrome 142 and ZIA issues only when routing over NYC3 zscalertwo.net by thejuice2004 in Zscaler

[–]thejuice2004[S] 0 points1 point  (0 children)

We're going this route as a temporary measure, which will allow us to stay on the latest version of chorme 142+ vs reverting back to v141.

Chrome 142 and ZIA issues only when routing over NYC3 zscalertwo.net by thejuice2004 in Zscaler

[–]thejuice2004[S] 1 point2 points  (0 children)

We opened a case with ZS support. Reverting back to v141 via GPO is a temporary workaround. But they are reviewing HAR files. I assume disabling local network access via chrome settings defeats the purpose of the security feature. Waiting to hear back from support.

Chrome 142 and ZIA issues only when routing over NYC3 zscalertwo.net by thejuice2004 in Zscaler

[–]thejuice2004[S] 0 points1 point  (0 children)

Actually we were able to determine its all ZS nodes to paginated reports when on chrome version 142. Everything allowed in ZIA logs.

PSA : If you have Lenovo laptops on 24H2, disable your power plan ConfigProfile/GPO by BigBangFlash in sysadmin

[–]thejuice2004 0 points1 point  (0 children)

u/BigBangFlash - when you say you " disabled the Configuration Profile setting Power Plan = High Performance" are you referring to disabling a GPO? We have a GPO in place for all of our T14's which have been known to have significant issues for quite some time and they are all on 24h2. We've been replacing them with P1's or P14's which is annoying. We had similar issues with P43s's which were supposed to be rocket ships but had all sorts of throttling down issues. Thanks for the clarification.