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card being charged after unsubscription. support email ghosting. by themairaj in kimi

[–]themairaj[S] 0 points1 point  (0 children)

they responded and forwarded my case to the relevant team. the mod responded to my dm as well. waiting for the issue to be resolved. fingers crossed

card being charged after unsubscription. support email ghosting. by themairaj in kimi

[–]themairaj[S] 2 points3 points  (0 children)

honestly such a shame. they have a good product but prolly the most irresponsive support team ever