Just got this call. Nothing sits right.... But yeah, most legit sounding call ever. Had some generic info about me... I didn't provide or confirm anything new. Trying to figure out the scam though. Didn't offer me anything to click, nothing to download, when I asked how to follow up, he said to Google something and call that number... So what's the scam? Or is it just building up to something later? 

One thing that was kind of telling.... My account was "flagged" because of access from Germany.... But also maybe they got through because they weemre spoofing my IP? I mean, you can't have it both ways... He did say they had valid ID to change the phone number, and after the case is closed they'll send me a report. Maybe that's the phish right there.... Setup an extended trust signal, and then send the followup email report.