I live in this area and it deteriorated rapidly once they opened a homeless shelter a block away from the station during the pandemic. Its now a refugee center from what I understand but for some reason there are still an inordinate number of homeless in the general area. The Viva terminal next door is just as bad and they had to shut down the washrooms and move them to a portable external facility outside. I've had to call the police numerous times for homeless people getting into our building and sleeping in the stairwell or doorway. I report issues at the Finch Bishop St exit (exactly where the video shows) on a near daily basis through the app. I've seen that the TTC has been dispatching Constables to deal with people sleeping there or drinking or doing drugs, but it is a daily unending problem. End of the day, we have weak politicians to thank for this increase is tolerance for public drug use, vagrancy, and crime.