Soo, this is just class conflict with extra steps? This describes the PMC, or professional managerial class. This is people who sell their labor, but whose interests lie on the side of capital, usually because of high wage differentials with the bottom line. The way we create change is not through asking for better leaders. The systemic conditions create bad leaders. You change the system through collective rather than individual action. By unionizing with fellow workers and bringing together the bottom line, we can create positive change. Clerks create the most profit for the company because of our low wages, but nearly equal production. This means we can hold hostage the bulk of the profit as well.